* Develop and implement strategic sales plans to achieve company goals and increase market share.* Build and maintain strong relationships with clients, ensuring exceptional service and support.* Identify new business opportunities and cultivate partnerships with key stakeholders in the logistics industry.* Analyze market trends and competitor activities to inform sales strategies and decision-making.* Collaborate with cross-functional teams to ensure seamless operations and customer satisfaction.* Monitor and report on sales performance metrics, providing insights and recommendations for improvement.* Conduct regular client visits and presentations to promote services and solutions.* Lead and mentor a high-performing sales team, fostering a culture of success and continuous improvement.

* Identify objectives and implement strategies for sales and operational activities within the assigned territory.* Recommend to Head Office sales policies, pricing and marketing activities relevant to the local market* Prepare a Business and Marketing plan in order to optimize revenue opportunities and maximize EY presence in the market.* Visit existing and new potential customers to generate maximum revenues by providing complete sales & after sales services, and encourage them to generate more business on EY* Protect existing business and constantly explore new opportunities* Provide regular sales & market intelligence reports to follow’up on business opportunities and implement specific action plans.* Ensure EY participation in sales campaign, and public events, collecting sales leads that would lead to new business opportunities.* Undertake sales and other commercial activities to meet corporate revenue, tonnage and yield objectives. Identify and develop new customer segments.* Coordinate all customer claims with the support of the Head Office Cargo claims department, and ensure that all claims received and replied to and / or resolved.* Through pro’active communication, ensure agents and other customers are apprised of EY Cargo products, services, and e’business capabilities, thereby contributing to enhanced customer service standards, repeat business and customer loyalty.* Achieve / exceed budgeted revenues for the assigned territory / customer portfolio.

* Develop new business through commercial agreements and sustained old business* Prepare a Business and Marketing plan in order to optimize revenue opportunities and maximize SV presence in the market.* Visit regularly existing and new potential customers to generate maximum revenues by providing complete sales & after sales services, and encourage them to generate more business on SV* Protect existing business and constantly explore new opportunities* Provide regular sales & market intelligence reports to follow’up on business opportunities and implement specific action plans.* Ensure SV participation in sales campaign, and public events, collecting sales leads that would lead to new business opportunities.* Create maximum awareness of SV Cargo products and services.* Coordinate all customer claims with the support of the Head Office Cargo claims department, and ensure that all claims received and replied to and / or resolved.* Maintain the stock and inventory and SV Cargo promotional items, and distribute to customers as and when required.

* Visit cargo agents and participate in telesales and promotional activities to generate maximized cargo sales working to meet and exceed the year’s target.* To disseminate all cargo related information for updating customers regarding customers regarding customs, governmental and health authority’s’ rules and to HO to comply with regulations and to avoid penalties.* Responsible for generating maximum cargo sales in order to meet or exceed the set revenue/tonnage target for stations while protecting existing business and exploiting new opportunities.* Assist customers/clients with all the information related to booking/forwarding/delivery liaising with local Ground Handling Agents and with Head Office Cargo department to ensure/enhance a satisfactory services provided by EY* Prepare the Monthly Marketing Report for the sales achieved and hand over to responsible person to capture information and monitor.

* Learnt and practicing freight forwarding services, mainly Air Imports/Exports, Ocean Imports/Exports and Project Logistics Management services.* Interacted via telephone/emails with direct shippers, and consignees, typical telesales functions related to export booking/forwarding/delivery while setting a high standard of service.* Interacted with Airlines for all concerned matters, particularly for rates negotiation.