- Source (passive and active) candidates using multiple tools and your experienced passive sourcing skillset.- Interview candidates, ensuring they are a high-quality match to the clients’ requirements.- Recommend candidates to the clients’ hiring teams for the next steps.- Conduct interviews via video call / Google Hangouts.- Manage assigned cases and candidate pipelines.- Accurately report metrics to the Talent Acquisition Coordinator and Talent Acquisition Team Lead.- Maintain productivity and meet/exceed goals consistently, week-over-week.- Collaborate with team members and different departments to ensure successful talent acquisition strategies.- Participate in weekly team meetings to discuss current projects and internal updates.

-Utilizes all resources for recruiting top talent for healthcare, biotechnology, clinical research, and the pharmaceutical industry. -Identifies and sources appropriate talent for current open roles within the organization and for our clients. -Determines applicant qualifications by pre-screening and interviewing applicants on a consistent set of qualifications, analyzing responses, and comparing qualifications to job requirements.-Conducts phone interviews to pre-screen candidates, verifying their qualifications, availability, and compensation requirements; documents these interviews.-Utilizes various recruiting tools including Monster, CareerBuilder, Internal Database, Referrals, Cold Calling, etc.-Sets up interviews between candidates and hiring managers.-Recommends candidates to hire managers based on objective criteria used in the evaluation process.

-Resolved customer complaints via phone call or email. -Acted as liaison between customers and companies. -Assisted with complaints, orders, errors, account questions, billing, cancellations, and other queries. -Took payment information and other pertinent information such as addresses and phone numbers. -Persuaded customer to reconsider cancellation. • Informed customers of deals and promotions. -Utilized computer technology to handle high call volumes - CRMs. -Worked with the customer service manager to ensure proper customer service is being delivered.

-Attended meetings with different Managers or Owners of the restaurant or bars to introduce our product.-Created end of day reports of the restaurant and bars visited.-Organized reports of every meeting with the clients.