With a Certificate in Employment Relations from Queen's University, my expertise in human resources has been instrumental at BMO where I consult on complex Employee Relations matters. My competencies span HR policy compliance, legislative adherence, and advising on performance management and change management, ensuring alignment with the Canada Labour Code and Canadian Human Rights Act. Leveraging tools like Workday and ServiceNow, our team enhanced employee engagement and streamlined case management.During my tenure at H&M, my role evolved from coordinating to providing specialist support, focusing on performance management and workplace investigations. I am committed to fostering inclusive workplaces and contributing to our team's success by bringing a diverse perspective and a collaborative approach to every challenge.