🌟 About MeHello! I'm Abi, a proactive and detail-oriented professional with a diverse background in records management, office administration, and customer service. A graduate of the University of Kent with a BA Honours First Class Degree in Drama and Theatre Studies, I've recently returned from a year-long adventure in Australia, where I contributed to the Department of Education, State of Victoria Government.My expertise lies in developing and implementing efficient record management systems, ensuring compliance with legal requirements. I have a proven track record of exceeding targets and Key Performance Indicators in customer-facing and administrative roles. My commitment to accuracy and confidentiality, coupled with my proficiency in various computer systems, including Microsoft Office and specialised platforms like AWS, Salesforce, and RecordPoint, sets me apart.As a dedicated professional, I've successfully supported teams in diverse roles, ranging from Records Support Officer to Customer Service Representative, where I honed my communication skills and ability to handle inquiries effectively. My experience extends to event planning, administrative tasks, and collaborative initiatives within dynamic environments.I'm excited about opportunities to contribute my skills in record management, attention to detail, and proactive approach to a team that values innovation and excellence. Let's connect and explore how my experiences align with your organization's goals!