Conducted site tours and established rapports with prospective clients for multiple venues. Created proposals, contracts, banquet event orders and invoices through Delphi. Assisted clients in selecting food & beverage for events ranging in size from 2 up to 120 attendees. Oversaw events day of and managed staff. Generated and distributed weekly banquet event order packets and weekly event reports. Attended weekly catering meetings. Responsible for updating items in Delphi and editing catering menus with Canva Design.

Worked in a team to efficiently set buffet tables, beverage stations, and dessert bars using creativity dependent on each event. Assisted in hors d'oeuvres tray pass and plated dinners for large scale events. Responsible for maintaining cleanliness during events and prepping for future events. Was promoted to catering administrator within 3 months of hire date.

Maintained and managed activities, commitments, and deliveries. Efficiently managed telephone calls, emails, and collected/sorted mail. Scheduled and coordinated weekly educational activities. Responsible for designing family menus and shopping lists. Supported private family and children during off hours, nights and weekends.

Responsible for the sales process which included following leads, booking exhibitors and continuous follow up. Created the show layout, managed the show day, and assisted with social media management. Communicated with team effectively using customer relations management systems

Maintained an inviting entrance area while warmly greeting guests and escorting them to their seats. Represented restaurant corporate culture by engaging in "The Joe's Way" and treating every guest like family. Cross trained as a server, busser, and gift shop sales associate. Represented the restaurant in regards to guest complaints and situations that require instant action and problem-solving. Processed cash and credit transactions using POS system.

Worked hand in hand with lead coordinator on multiple large scale events, styled shoots, and industry trade-shows. Assisted with social media management. Learned about local venues, vendor meetings, and detailed contract revision. Day of event management tasks included timeline management, greeting vendors, specialty table decor, and communicated with venue staff.

Managed day to day tasks such as employee schedules, invoices, and opening/closing responsibilities. Developed sales skills in niche market; in first year exceeded sales goal by 80%. Attended various local trade-shows, responsibilities included: booth set up, product demonstration, and final sales process. Managed corporate/group sales for kayak tours.