- Developed extensive knowledge of company’s products through in-depth training. - Established personal relationships with customers by serving with authenticity and care.

• Reduced labor costs by 33% by cutting hours from 3,000 a week to 2,000.• Received and unpacked product deliveries according to company standards.• Oversaw the daily operations of the shop while ensuring consistency of product. • Established supportive and productive relationships with team members.• Assisted in purchasing and placing orders from 3 or more distributing companies.

• Collaborated with up to 20 team members in the planning, constructing, irrigating, and planting of 1,000 vines in 2 days. • Assisted in day-to-day operations of the vineyard, consisting of shoot thinning, vine training and leaf thinning over 5 acres of vines.• Constructed and oversaw a fertilization program by following nutrient recommendations specific to each grape varietal. • Observed, collected, and recorded data of all vines through Microsoft Excel. • Composed a digestible, digital map of the entire vineyard while simultaneously recording tasks performed daily, including pesticide spray programs, watering schedules, and grape progressions.

• Re-established company’s social platform on Instagram and Facebook by interacting with customers and posting content consistently. • Crafted engaging content by sharing specialty menu options, reposting customer experiences, and daily updates. • Analyzed company’s digital marketing plan and social media strategy, identifying weaknesses and making recommendations for improvements. • Focused on improving Key Performance Indicators, increased engagement rate by over 200% and follower growth by over 400 accounts.• Ensured compliance with health and safety regulations by maintaining a clean and organized work area and restocking supplies.• Collaborated with and oversaw a team of 6 to optimize workflow during peak hours while simultaneously contributing to a positive work environment.

- Prepared and served drinks directly to customers- Maintained cleanliness at individual station- Assisted other staff when busy- Prepped and ran food - Stocked beer coolers and liquor shelves

• Operated POS terminals to input orders, split bills and calculate totals.• Managed closing duties, including restocking items and reconciling cash drawer.• Assisted individuals in selecting meal options, including entrees and desserts and recommended alternative items for those with food allergies and gluten intolerances.• Recorded orders and partnered with team members to efficiently serve food and beverages.