Abigail Rood Email & Phone Number

Iowa City, Iowa, United States

• Process standard banking transactions for customers in person, via drive-up, night depository, mail, or digital channels utilizing Xperience Teller Processing and DynaCash software.
• Manage cash and maintain an individual cash drawer to fulfill customer requests.
• Assist customers with safe deposit box access, ensuring adherence to procedures.
• Address maintenance and service requests, as well as customer inquiries related to existing accounts and services.
• Identify banking needs and provide recommendations to both prospective and current customers.

Iowa City, Iowa, United States

• Member of the tax specialty team that focused on the tax planning, completion, and research of a wide range of tax areas. This included accounting for income taxes, accounting methods and periods, corporate taxation.
• Prepared federal and state & local tax returns by understating tax regulations and accounting pronouncements to ensure correct returns and client satisfaction
• Communicated successfully with clients through in-person and electronic media to facilitate tax process and uphold the high customer service standards for the company were maintained

Cedar Rapids, Iowa, United States

• Reviewed the initial disclosures, periodic statements, advertisements, and other information financial institutions provide to consumers
• Assessed financial institutions’ overall compliance with applicable regulations, such as the Truth in Lending Act, Home Mortgage Disclosure Act, Fair Credit Reporting Act, and the Equal Credit Opportunity Act
• Reviewed the Home Mortgage Disclosure Act loan application register for accuracy and assessing the bank’s overall reporting procedures
• Examined residential, consumer, commercial, and agricultural loan files to determine compliance with applicable lending-related regulations
• Participated in the discussion of the examination process for evaluating the bank’s Compliance Management System, which included senior management oversight, policies, monitoring, training, and audit procedures
• Reviewed the financial institution’s performance under the Community Reinvestment Act, participated in discussions regarding assigned ratings, and prepared a summary of each performance factor describing why the rating.

Iowa City, Iowa, United States

• This position taught me to take more independence in my responsibilities and tasks at work. I furthered my teamwork and problem solving skills as I tackled new tasks each day. I was dependable in my position and.
• Exercise interpersonal skills with coworkers and management
• Work well with a team to solve problems
• Plan and execute deliveries with coworkers in a timely manner
• Conduct training of new employees for the department

Iowa City, Iowa, United States

• Working many different positions at this company, I was able to learn how to adapt to new situations and responsibilities. I managed and trained others in my previous positions and was able to work with coworkers to.
• Worked in cashier, line worker, and dining room roles
• Handled customer complaints and problems in a courteous manner
• Developed communication skills during interactions with customers and coworkers
• Trained new employees to optimize workplace efficiency

Master'S Degree, Accounting

Bachelor Of Business Administration - Bba, Accounting

Dean’s List for 4 semesters Honors and Awards: Beta Gamma Sigma

Study Abroad, Asia Pacific, Intro To Global Business

I worked with entrepreneurs of international businesses from Australia, Singapore, New Zealand, and Hong Kong. My team composed a strategy.