Abigail Ryan Email & Phone Number

Managed and delivered infrastructure and application projects within the Infrastructure Cloud Platform team with varied responsibilities including;o Project plan creation and maintenance for all projects using varied methods such as MS Project and MS Excelo Management and ownership of various project RAID logs to help maintain mitigation strategies throughout the life-cycle.o Preparing, status update documentation and delivering this to key stakeholders for various projects… Show more Managed and delivered infrastructure and application projects within the Infrastructure Cloud Platform team with varied responsibilities including;o Project plan creation and maintenance for all projects using varied methods such as MS Project and MS Excelo Management and ownership of various project RAID logs to help maintain mitigation strategies throughout the life-cycle.o Preparing, status update documentation and delivering this to key stakeholders for various projects o Management of resource plans and successfully acquiring project resourceso Follow both change and incident management processes using Remedyo Manage, attend and run various project review calls such as status update calls and post project review callso Worked with and managed various 3rd Party contractors and vendors external from the companyo Management and ownership of various project finance documents such as return on investment documentation o Preparation and maintenance of various project Business CasesI have also completed ITIL Foundation in IT Service Management Qualification.Apprentice Ambassador;o Visited numerous schools and colleges to promoted apprenticeships through presentations and career fairs.o Organise and attend regional events o Key role in Brathay Challenge Show less

Main responsibilities includedo Handling customer queries on the shop flooro Maintenance of stock levels on the shop floor including continuous replenishment and tidyingo End of day close down of tills including cashing upo Organising customer orders and reservations for collectiono Completing customer ordering and reservationso Receiving and returning calls to customers and other stores from the customer service desk

Thornton Hough, Wirral, Uk

Main responsibilities includedo Greeting and seating customers who arrive at the restauranto Taking telephone reservationso Working behind the bar serving drinks to customers as well as completing drinks orders for tables within the restauranto Waiting on a large dining area taking food and drink orders and eventually clearing tables for quick turn aroundo Working on the pass in the kitchen to manage food orders and when they should be taken to the diners

Bromborough, Wirral, Uk

Operations Responsibilities; o Low levelling stocko Receiving and checking goods receiptso Price control and labelling to ensure prices matched those displayed on the shop flooro Updating SAP systems with the above informationCustomer Service Desk Responsibilities; o Returning and taking customer enquiries over the telephone including complaintso Taking, completing and organising customer orders and reservationso Completing customer transactions and… Show more Operations Responsibilities; o Low levelling stocko Receiving and checking goods receiptso Price control and labelling to ensure prices matched those displayed on the shop flooro Updating SAP systems with the above informationCustomer Service Desk Responsibilities; o Returning and taking customer enquiries over the telephone including complaintso Taking, completing and organising customer orders and reservationso Completing customer transactions and refundso Closing down tills and cashing up at the end of the dayo Cleaning and tidying till tops and closest aisles to the service desk Show less

Education record

A Levels

Education record

GCSE's