Abigail Schmidt Email & Phone Number

Accountable for project delivery across internal stakeholders and external stakeholders. Lead a matrix team of project workstream leads/Project Managers, technical leads, architects, functional leads, and delivery partners within a project or projects, and responsible for the project’s health and success.

Glendale, Arizona, United States

• Contribute to the success of the firm by managing all aspects of design development, sourcing, meeting preparation, technical drawings, and maintaining organized design packets, product lists, and renderings. Provide.
• Management of the planning and execution of multiple projects and design reviews using internal and external resources, with cross-functional teams.
• Identified customers’ needs, coordinated, and managed resources, and followed up to ensure conceptual design and space planning requirements were met.
• Monitoring of any work taking place on-site including identifying and resolving discrepancies between any trades or clients and drawings and/or design intent.
• Participation in the management and response to various requests for information. Evaluated client and vendor responses to requests for information and the preparation of modification documents.

Scottsdale, AZ

• Partnership with internal cross-functional teams and external Embedded Partners and Trusted Suppliers to enable and maintain streamlined service delivery. I provide support and coordination to the Clinical Accounts.
• Manage coordination and provide support in developing and maintaining integrated process documentation and Customer Account Summaries needed for implementation and ongoing management for Embedded Partners and Trusted.
• Manage and lead routine evaluation of data and summary performance metrics, distribute performance reports for governance committee review of performance guarantees, compliance metrics and general performance metrics.
• Manage the monitoring, reporting and resolving of escalation and non-escalation issues of Embedded Partners and Trusted Suppliers.
• Manage Embedded Partners and Trusted Suppliers monthly accruals and billing validation through reviewing, reconciling, and approving all itemized invoices.
• Manage coordination and conduction of Embedded Partner and Trusted Supplier Regulatory Audits, including project management of Phase I (audit start up), Phase II (audit on-site review), and Phase III (analysis and.

Scottsdale, AZ

• Enabled Accolade to achieve strategic regulatory roadmap activities through management of initiatives and projects. Developed and implemented applications, tools and processes that assisted the Quality Assurance Team.
• Managed and led Regulatory (NCQA, URAC) initiatives and projects aligning with strategic roadmaps.
• Managed and led Regulatory Audits (Customer, Consultants, Delegated Vendors, etc.) including project management of Phase I (audit start up), Phase II (audit on-site review), and Phase III (analysis and presentation).
• Led and coordinated the Quality Improvement Committee (QIC) providing the operational structure and processes necessary to achieve the goals and objectives of improving quality of care, outcomes, and services delivered.
• Developed and implemented detailed project plans aligning with strategic initiatives with all relevant stakeholders for successful initiation, design, execution, monitoring, and closure of a project.
• Managed department SharePoint site and all document repositories. Created files, posted/revised documents, and managed all user access and unique permissions.

• At the conclusion of my internship in August 2017, I was one of only two Interns that were offered temporary employment with Accolade as an extension of the internship. While I carried some of my responsibilities I had.
• Assisted the Quality Assurance Team with refining the process of how we pull and evaluate data, inputting data and presenting data updates during quality meetings with Clinical Quality Leadership, and creating new.
• Led planning and integration of Accolade’s LEARN2 Council, who focus on the model of building trust and improving outcomes, into Quality Assurance Processes.
• Assisted with managing a Case Management Time Study by supporting management of time study spreadsheets in SharePoint and assisting with conducting weekly periodic follow-up meetings to ensure successful process.
• Developed internal process for reaching out to clients with closed Case Management cases to obtain feedback on their experience with the Accolade Nurse Case Management services on. Led implementation of new process and.
• Managed and updated Clinical Case Management Performance Dashboard weekly by pulling and analyzing data from QlikSense. Analyzed and updated data by accessing a number of different data sheets, using multiple filters.

Scottsdale, Arizona

• Exposed to many aspects of an integrated healthcare system and completed several projects to improve Accolade’s population health management. The projects I completed exposed me to data analysis by using applications.
• Product responsibilities including programming of clinical outreach tasks, topics, and alerts into the EMR system based on data from multiple emergency department visits, readmissions, in-patient visits, medications.
• Market research responsibility for an Accolade for direct to consumer subscription model integrated with machine learning to collect and mine data from interactions with Health Assistants. Awarded second place in.
• Data responsibilities with problem solving data feed issues with data partners and product teams in Prague. Responsibilities included daily data feed project meetings to clarify missing data and assure action for.
• Clinical process project responsibilities to collect clinical process documents from clinical leaders into a centralized location for the clinical organization.

Scottsdale, AZ

• Provided superior customer service to our guests while maintaining a clean and relaxing atmosphere.
• Responsible for answering all incoming calls, scheduling all appointments and collecting all types of payment for services.
• Drove service and retail awareness and understanding through individual and LifeSpa designed promotions.
• Assisted technicians to consistently increase guest retention and service sales and maintain minimum retail sales goals.

Scottsdale, AZ

• Organized and implemented safe, fun and entertaining activities and games for children between the ages of three months to 12 years in the Child Center, attending a Birthday Party or other paid programs or events.
• Constructed and implemented weekly educational/fitness lesson plans following Lifetime guidelines.
• Engaged in Fitness/educational based activities and skills.
• Prepared and set up for class and transfers kids to and from programming.

Bachelor Of Science - Bs, Health Innovation

Activities and Societies: Delta Gamma-Gamma Phi Chapter

Business, Management, Marketing, And Related Support Services

Education record