Abigail Benson, Mba Email & Phone Number

San Diego, Ca, Us

Strategic development of cross-functional customer expansion, retention, and advocacy programs; guiding creative, content, and demand resources to deliver seamlessly integrated marketing programs and campaigns that establish and grow strong relationships with our customers.Fostering relationships with and mobilizing brand champions that elevate the voice of the customer to the broader market through implementing a highly engaging and personalized customer experience journey at every touchpoint.Spearheading alignment with internal stakeholders including Customer Success, Product, Sales and Marketing to ensure timely and seamless messaging to our client base.

Metairie, Louisiana, United States

Planned and executed social media and digital advertising campaigns to reach new audiences using existing and emerging channels, including search (PPC/SEO), display, mobile, and video advertising. Analyzed digital marketing reports to identify ROI and interpreted market research data to use as a basis for budget and/or strategy recommendations. Researched, drafted, and supported the creation and management of website, social content, and other media projects for optimal user experience and lead conversion.

Lead point of contact for key customer account management matters while building and maintaining strong, long-lasting client relationships. Negotiated contracts and closed agreements to maximize profits while identifying new business opportunities among existing clients. Assisted with challenging client requests or issue escalations as needed.

Madisonville, La

• Created and scheduled content for social media focused on lead conversion and genuine client interaction• Developed and implemented social media content schedules• Managed social media schedule, tasks, and activity reports through Google My Business and Facebook Business Manager• Researched hashtag and keyword optimization for maximum reach to desired audience through promoted and organic posts

New Orleans, Louisiana

• Managed Microsoft Office and QuickBooks• Assisted with design and creation of marketing campaigns including billboard, print media, and social media advertisements• Assisted customers in purchasing decisions

Mandeville, La

-Awarded "Crewmember of The Quarter" after the first three months (first quarter) on the job-Trained over 20 new employees within a six month time period as Certified Trainer-Managed own cash drawer-Worked all positions including front counter, drive-through window, and three main kitchen positions

Bachelor’S Degree, Marketing, Advertising & Professional Sales, Cum Laude

Activities and Societies: Southeastern Student Sales Association, Gamma Beta Phi, College of Business Ambassadors, Student Government.

Master Of Business Administration - Mba

Activities and Societies: VP Marketing - MBA Society