Highly motivated Customer Service Representative with expertise in Google Suite, HubSpot, Canva, and Zendesk. Possesses strong organizational skills and thrives in fast-paced environments.Completed ALX Virtual Assistant training, demonstrating proficiency in managing remote tasks and delivering solutions.Passionate about creating engaging content and exploring new places. When not assisting customers, I enjoy experimenting with family recipes on TikTok.Connect with me if you're looking for a dedicated and resourceful Customer Service Representative or Virtual Assistant! (bitrusabigail54@gmail.com)
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Self EmployedSelf Employed -
Customer Service Representative Diacity Stores, Kaduna State, Nigeria, July 2022 - December 2023Diacity Stores Jul 2022 - Dec 2023Kaduna, Kaduna State, Nigeria1. Provided excellent customer service by attending to customers at the cash point.2, Efficiently processed customer purchases, including item entry, payment processing, and issuing goods.3. Maintained accurate cash handling and reconciliation at the end of each shift.4. Build strong customer relationships through friendly and helpful interactions.
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Customer Service RepresentativeDigital Witch Support Community Nov 2021 - Dec 2023Remote1. Handling customer inquiries and complaints efficiently.2. Providing product information and troubleshooting issues.3. Utilizing customer relationship management (CRM) software to manage interactions.4. Collaborating with other departments to resolve complex customer issues. -
Personal AssistantBureau Of Statistics Jan 2022 - Jun 2022Kaduna State, Nigeria1. Managed a complex calendar, scheduling meetings, and setting reminders for the Statistician-General.2. Efficiently handled incoming and outgoing correspondence, prioritizing urgent matters and maintaining accurate records.3. Prepared comprehensive reports and presentations as required by the Statistician-General, ensuring accuracy and clarity.4. Attended meetings in the Statistician-General's absence, taking detailed minutes and following up on action points.5. Provided general administrative support, including managing office supplies, travel arrangements, and maintaining office organization.6. supplies, travel arrangements, and maintaining office organization.
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Customer Service RepresentativeDymiant Cosmetic Store Nov 2019 - Nov 2021Kaduna State, Nigeria1. Delivered outstanding customer service by assisting customers with product selection and recommendations.2. Contributed to sales growth through effective product demonstrations and cross-selling techniques.3. Managed inventory levels and ensured product availability.4. Resolved customer issues promptly and professionally, resulting in increased customer loyalty.
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Customer Service RepresentativeRahama Store Feb 2018 - Oct 2019Kaduna, Nigeria1. Provided exceptional customer service by assisting customers with product information, inquiries, and purchases.2. Efficiently managed cash transactions and maintained accurate cash drawer records.3. Build strong customer relationships through friendly and helpful interactions.4. Contributed to overall store performance by increasing customer satisfaction by 15%.
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Customer Service RepresentativeIsrael'S Bites Jan 2016 - Dec 2017Kaduna, Nigeria1. Prepared a variety of fast food items, ensuring quality and speed.2. Provided excellent customer service by taking orders, serving food, and handling payments.3. Maintained a clean and organized work environment.
Abigail Bitrus Education Details
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Kaduna PolytechnicComputer Science -
Kaduna PolytechnicComputer Science -
Kaduna Polytechnic, Kaduna State3:00
Frequently Asked Questions about Abigail Bitrus
What company does Abigail Bitrus work for?
Abigail Bitrus works for Self Employed
What is Abigail Bitrus's role at the current company?
Abigail Bitrus's current role is Self Employed.
What schools did Abigail Bitrus attend?
Abigail Bitrus attended Kaduna Polytechnic, Kaduna Polytechnic, Kaduna Polytechnic, Kaduna State.
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Abigail Bitrus
Nigeria -
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Abigail Bitrus
Kaduna State, Nigeria
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