Abby Jacobs Email & Phone Number

• Supported three government contracts in National Security/Federal Civilian sector (80+ team members).• Served as a liaison between Brillient and prime contractors, and coordinated between organizations for information exchange, backfilling of vacancies, and contract updates. • Submit monthly reports to corporate headquarters, prime contractors, and Contracting Officer Representatives (CORs). • Tracked period of performance for task orders, funding issues, and modifications needed.• Supervised staffing, including hiring, terminations, and retention. • Work closely with internal recruiters to review resumes, screen candidates, schedule interviews, submit qualified candidates to the hiring managers or prime contractors, and facilitate job offers.• Developed and maintained productive and professional relationships with employees, prime contractors, subcontractors, and government clients. • Completed performance evaluations with employees, manage timesheets, and interfaced with HR, Payroll, and other departments to resolve staff issues.

• Promoted to manage a developer team responsible for training an automated learning machine to recognize and extract information from digitized government documents.• Collaborated with the customer to improve efficiency of the established business process.• Continued to maintain inventory and manage logistics for 15+ near-site scanning centers.

• Provided project support for a $112M contract with a team of 250+ in areas including logistics, subcontractor management, contracts, accounting, and technical design.• Managed project’s internal ordering platform to ensure inventory was maintained at 15+ sites across the country, directing over $180k worth of purchases.• Coordinated with COR for the tracking of government equipment, security processing, and onboarding for new hires.

Washington, Dc

• Contributed to ongoing organizational monitoring and evaluation activities• Managed content and presentation of project-related information on HVO's member-only website• Ensured the smooth operation of the office and provided support for a broad portfolio of operational, administrative and management processes

• Wrote, edited, produced, and updated letters, agreements, background documents, and project descriptions when opening new projects• Served as liaison between HVO staff, volunteers, and institutions in new project development• Managed new project checklists for multiple projects simultaneously, ensuring all steps are completed correctly by various staff members• Input payments received into the HVO's database and manage month-end financial process• Oversaw fundraising efforts by ensuring donors received acknowledgements and reminders• Assist in managing access and permissions to HVO's online platform

• Served as first point of contact for the organization for potential volunteers • Used Salesforce to enter data and run reports regarding membership renewal, program participation, and donations• Handled preparation of committee and board meeting materials as needed• Managed, processed, and filed important office forms from volunteers (release forms, funding agreements, and financial contribution forms)

• Prepared and executed daily English lesson plans for Spanish students ranging from six to twelve years old• Collaborated with teachers to achieve benchmarks in the Spanish government’s bilingual curriculum for elementary schools• Promoted cross-cultural understanding and global community values through personal connections with students• Provided customized assistance for students with a variety of special needs and learning levels

Sevilla Area, Spain

• Managed social media handles for the company (Facebook, Instagram, Twitter, etc.)• Created unique content to attract and maintain client engagement, including the development of an online marketing campaign• Provided translation services between Spanish and English when needed

Alexandria, Virginia

• Coordinated and supervised a youth externship program with the Smithsonian Institution• Conducted bilingual outreach to promote nutrition education in the local community• Assisted with educational activities for low-income youth in the city’s recreation centers

Williamsburg, Virginia

• Provided effective and courteous service to over 5,000 patrons• Demonstrated ability to work with all levels of employees to create a positive environment• Minimized risk to patron safety by enforcing recreation protocol

Williamsburg, Virginia

• Analyzed projects containing over 1 trillion USD in foreign aid from over 30 countries and international organizations• Utilized open data documentation to categorize international aid projects with designated coding schemes

Alexandria, Virginia

• Interviewed 30 donors, staff, and clients on behalf of the Director of Development in order to raise funds for affordable housing• Analyzed the efficacy of services offered by the organization• Improved public relations by creating print and online media resources

Alexandria, Virginia

• Operated the POS register while providing a positive customer experience• Developed a variety of creative sales displays for seasonal promotions• Maintained knowledge of store and warehouse merchandise stock

Bachelor Of Arts (B.A.), Public Health And Sociology

Hispanic Studies

Spring 2015 semester abroad in Sevilla, Spain.