Abigail Gross is a User Experience Manager at Macys Furniture Gallery. She possess expertise in e commerce, user experience, web analytics, information architecture, agile methodologies and 13 more skills. Colleagues describe her as "Abigail brings creativity and empathy to UX management. On top of being organized, supportive, and decisive in a leadership role, Abigail also continues to exemplify the skills that propelled her toward management – excellent writing, clear communication, and an appreciation for how copy and design intersect. She's able to evaluate projects from a multidisciplinary angle and hear all perspectives. Abigail's management style is also uniquely non-hierarchal – she made me feel that my opinions were just as valid as her own, leading to productive collaboration and discussion. If you're looking for someone who makes the human element in tech really shine, you should look forward to working with Abigail." and "As a UX Manager, Abigail inspired the multidisciplinary UX team at Vivid Seats to bring their best selves to work every day. Her empathetic approach toward the team led to them delivering their best possible design solutions. She supported their creative process and guided them through solutions that led to a positive impact on business and customers. She drives the team toward brand affinity, trusts in their strengths and develops their ability to challenge themselves, and keeps elevating the UX craft to accomplish business goals. Abigail’s team consisted of designers, copy writer as well as UX researchers located across zones and countries (US, east and west coast, Canada, and Argentina) at Vivid Seats. At Macy's Abigail’s team consisted of information architect, UX designers, and UX researchers. Abigail conducts weekly design clinics and encouraged the team to share their design process, user goals, and solutions. Abigail conducted monthly team bonding meetings, learning about their hobbies, and nurturing them with a positive attitude and wellness tips. She shared her knowledge of nutrition and fitness with the team and made them feel that they belonged to a larger community at work. She is an asset to any company that is looking for an inspired, empathy-driven UX design people leader. "