Abigail Silk Email & Phone Number

Boston, Massachusetts, United States

Division Manager, Neurosurgery

Brighton, Massachusetts

Provide full support to the Chair of Department around schedule/calendar management and precise expense reimbursement, ensuring accuracy and timeliness. Serve as main point of contact for 37 medical providers, streamlining questions and addressing concerns, solving problems, and ensuring smooth operation of department. Facilitate credentialing and re-credentialling of new and existing providers. Consistently maintain high satisfaction rating from medical and physician assistant students for comprehensive and welcoming detailed orientations and general OB/GYN rotation. Consistently rate among the highest rotation coordinators in the Tufts University School of Medicine and Boston University rotation evaluations. Increased efficiency of department operations by creating precise departmental statistics tracking and record keeping, enabling more efficient staffing and quality assurance. Improved obstetric patient satisfaction with pre-natal visits and delivery by establishing comprehensive, consistent, and timely written communications to fully inform patients and put them at ease. Transformed scheduling process by implementing software to enable much more advanced notice to ensure proper 24-hour staffing coverage and enable medical staff to plan personally, reducing administrative burden and increasing work satisfaction. Ensure complete and accurate billing for ultrasounds and obstetric deliveries, improving timeliness of collections. Increased billings by close reconciliation of delivery and surgical claims, correcting errors that would otherwise result in lost revenue.

Needham, Ma

Optimization of surgical scheduling process by tracking all procedures and insurance prior authorizations and claim reconciliation further improving insurance reimbursements. Improved patient satisfaction through timely appointment scheduling, follow up and general customer service. Efficiently executed patient registration, co-payment collection and billing. Effectively managed clinic schedules and Outlook calendars for three busy physicians.

Medfield, Massachusetts, United States

Provided office and administrative support to four investment advisors. Helpful and friendly contact for client account management and documentation. Provided precise monthly performance tracking and processing of quarterly investment management fees.

Boston, Massachusetts, United States

Worked with sales force to present high-end planning concepts to clients and prospective clients. Produced cash-flow and retirement projections for the Bank's Senior Executives. Created deliverables for high-end estate and strategic client planning. Reviewed and analyzed client’s estate planning documents. Ran monthly reporting for the entire Wealth Strategies Group.

Boston, Massachusetts, United States

Provided client service and advice on high net-worth accounts with assets totaling $500 million. Provided brokerage services and advice on assets totaling $1 million. Conducted research on onshore/offshore mutual funds and money managers.

Boston, Massachusetts, United States

Assisted retail and institutional brokers. Maintained and analyzed retail and institutional brokerage portfolios. Headed and maintained Prestige Client Statements. Performed various administrative tasks.

Bachelor Of Arts Degree, Spanish

Spanish

Education record