I Forged and sustained relationships with key secession-makers within commercial entities to negotiate profitable contracts and secure long-term tenant agreements. I coordinated hiring, training, and ongoing professional development of property management and administrative staff. Developed reports, administered budgets, allocated resources, and ensured operational compliance with industry corporate standards. Guided property improvement projects, partnering with contractors, vendors and stakeholders to secure on-time deliverables.Key Accomplishments:• Spearheaded development and roll-out of innovative marketing campaign that maximized portfolio asset performance• Successfully coordinated execution of multiple high-value property build-outs and upgrades to enhance marketability and position of assets.Vendor ManagementEvent CoordinatingBudget ManagementStress ManagementCommunicationHospitality ManagementNonprofit organization relationship management

I directed ongoing operations for a team of six professionals and a high-value portfolio of over 200 apartment homes including input into all aspects of the business such as sales, marketing, client engagement, owner liaison, financial administration, drafting/negotiation of contracts, and relationship building with a range of key stakeholders such as vendors and suppliers. Some of my key contributions included the following:• Leveraged strong operational ability and creative capacity to develop processes and procedures that increase efficiency and productivity, streamline costs, and drive long-term revenue growth.• Forged collaborative relationships with owners and clients to execute a variety of financial and legal transactions and facilitate the real estate leasing process.• Continually communicated with property managers and senior executives to provide performance analysis and make key recommendations as part of the long-term planning and asset allocation process.• Recognized as a leader within this role having spearheaded numerous successful initiatives including the establishment of a back-up system for property keys to avoid costly errors and the design and management of resident events to boost retention rates and long-term satisfaction.• Maintained property facilities in line with best practice standards including oversight for a major re-pavement project.

In my previous role, I assisted colleagues in carrying out a range of duties to facilitate ongoing leasing operations including credit and background checks, prospective tenant review, marketing, literature design, contract negotiation, and social media management. Some of my main responsibilities included the following:• Managed the new tenant onboarding process including the review and documentation of all necessary paperwork in compliance with legal regulations and internal company policies.• Worked in conjunction with senior colleagues to develop monthly marketing specials and drive sales revenue.• Executed a range of administrative and financial management duties including contract preparation, rent collection, and the design and dissemination of monthly notices and renewal letters.

- Lead a group of 2-4 cocktail servers at an upscale jazz club in the Glenwood South district in Raleigh, NC. - Designed a table system that improved server communication, delivery times and customer satisfaction.- Built a server training program to improve spirit and cocktail knowledge, serving skill, and customer service.- Trained all new hires on proper service and protocol per company policy. - Performed opening and closing side work according to standards to ensure guests are served promptly and efficiently- Maximized efforts towards productivity by identifying problem areas and assisted in implementing solutions. - Provided information and explained all marketing promotions to guests.- Assisted in maintaining beverage cost controls. - Followed prescribed procedures in serving alcohol with care to avoid problems with intoxicated guests, and when necessary, reported to management.