Abigail (Abby) Mclain Email & Phone Number

Portage, Michigan, United States

• Work on an assembly line with a production team to create emergency care stretchers
• Use hand tools, power tools, jigs, fixtures and other equipment to assemble mechanical units, fabricated parts, and electrical equipment to make subassemblies, assemblies or complete units
• Maintain a safe work environment by following all safety policies and procedures and wearing required personal protective equipment

Kalamazoo, Michigan, United States

• Support, train, and oversee members of the eLearning Team
• Facilitate all annual compliance eLearning initiatives for 900+ employees
• Collaborate with internal departments, management, subject matter experts, and team members to create engaging and informative eLearning courses
• Ensure content is applicable across the spectrum of roles and responsibilities within the company
• Use dynamic reporting features to track and provide status reports to management and auditors
• Investigate and offer remediation solutions when training deficiencies or knowledge gaps are discovered

Kalamazoo, Michigan, United States

• Supported management with administrative functions pertaining to audit requests, reports, project and task scheduling, planning, and communication, resulting in less findings and a more robust record retention and.
• Implemented job aids where learning gaps existed and provided training and mentorship to new and existing eLearning Team members
• Identified and sought out ways to improve and implement process efficiencies
• Performed essential duties of the eLearning & Content development Specialist

Kalamazoo, Michigan, United States

• Created and developed eLearning content for all company-wide compliance eLearning initiatives
• Collaborated to update the company’s video-based approach to eLearning to a more engaging and interactive non-linear format that moves at the user’s own pace
• Developed eLearning courses using key instructional design concepts and adult eLearning theory
• Used creative design elements and interactions to improve user engagement and satisfaction
• Performed administrative tasks such as uploading course content to the LMS, enrolling users in required courses, tracking progress, ensuring timely completion, managing user groups and distribution lists, and.

Kalamazoo, Michigan, United States

• Confirmed loan data accuracy by comparing documents with data stored in loan management systems
• Tracked inconsistencies in data between loan documents and loan management systems using a verification checklist
• Created trackable tasks to correct data in loan management systems and remediate information discrepancies
• Completed tasks in compliance with industry guidelines and internal policies and procedures
• Ensured borrower confidentiality and security regarding disclosure of PII
• Participated in team meetings to voice concerns around trends in data discrepancies and strategize

Portage, Michigan, United States

• Imaged, indexed, and performed quality control procedures for physical and digital records from a variety of sources in multiple industries
• Completed tasks in compliance with industry guidelines and internal policies and procedures
• Ensured client confidentiality and security through adherence to standard operating procedures, work instructions, and project requirements