Abigail M. Email and Phone Number

😊 Hello there! My name is Abigail Medina-Cota. I'm an operations + project professional with 10+ years of experience in project and team management and helping organizations use technology integrations to drive success. 📣 My experience highlights include: • directing multiple programs & projects • leading high-performing teams by streamlining operational processes • delivering top-quality services & support workflows to elevate customer satisfaction • resolving complex issues through effective communication & strategic planning • handling various user account requests • educating customers on product usage to improve customer experience • native Spanish & English speaker adapt at serving as a cultural broker and localization specialist • implementing organizational change through control board by managing stakeholder engagement and requests ⏳ My short-term goals include completing the necessary certifications and upskilling that showcase my skills in tech. Most importantly, continue to grow my network through meaningful connections gained through virtual and in-person events, programs, and day-to-day experiences through new hobbies.🌟 My long-term goals include program and/or project management work within the tech industry, focused on prioritizing the customer experience journey. I look forward to serving in a leadership role where I'll have the opportunity to foster the professional development and growth of a team of specialists in their field.📫 I look forward to connecting with you! I'm ready to talk about how we can work together in a role in: • project management • operations & onboarding leadership • customer experience // customer success • business analysis