Abigail M. Posey Email & Phone Number

Teaneck, New Jersey, Us

Directing integrated E-commerce and Microservices delivery for successful client transformation portfolio execution. Pre-sales inputs through delivery.Building out the Practice, Delivery Model, and Program/Project Management engagement quality.Commerce, Microservices, OmniChannel, Digital Experience FoundationStrategic account health and positive growth. Leading special projects including AI proof of concept, strategic value delivery analysis and planning, SAP Sapphire presentations, etc. Microservices Global Program Manager (Retail)- Leading the maturity of the Microservices portfolio to enhance and modernize end to end technical architecture framework.- API Gateway, Apache Kafka, Confluent and several integrated systems- Chaos engineering, test automation, infrastructure cost optimization, environment planningSAP CX eCommerce Global Program Manager (Manufacturing, Aerospace, Hospitality, Retail)- Directing portfolio planning and delivery execution for multi phase end to end digital transformation roadmaps around commerce and all the related back end architecture.

Ongoing since May 2024

Ongoing since November 2021

Engaging with organizational leaders at all levels of digital transformation portfolio and projects. Here are some of the portfolio items I’ve been engaged with these past few years:- CRM implementation Marketing through Sales capabilities multi-tiered health insurer B2B and B2C (cloud)- B2B Strategic & Tactical Marketing Data Enhancements Salesforce / Qlik / Business Objects / Hybris / Oracle (on-prem and cloud) - eCommerce Seasonal Merchandising Assortment Refresh Solution Re-Design- Enhancing highly customized B2B SAP Hybris eCommerce platforms and integrations - Adobe Analytics B2B and B2C Implementations into multiple instances of SAP Hybris- Updating and enhancing customized international B2C SAP Hybris eCommerce platforms - Design and Installation of Cloud based B2B client accessible reporting infrastructure for monetization of data Salesforce / Qlik / Business Objects / Hybris / Oracle (on-prem and cloud) - Medicare Advantage Plan Claims (hosted) System Upgrade (QNXT)- Global CRM Implementations for Desktop/Mobile D355 (on-prem)- Decommissioning sophisticated two way radio system- Building SDLC aligned data practice and Portfolio Managment analytics tool- Loss Reserving, Enterprise Data Management - Underwriting performance dashboard, actuarial rating and claims data feeds (on-prem)- Statutory Reporting and Financial Analytics SAS / Business Objects / Tableau - Sales and Marketing - Buiding reporting and analytics structure around new business model, - Software RFPs for data visualization, B2B insurance pricing, policy administration (on-prem and cloud), CRM, e-commerce platforms

Prairie Du Sac, Wisconsin, Us

SAP Hybris + 13 integrations- Managed the implementation partnership and coaching through skills/behavior gaps.- Project managing re-platforming and enhancing existing B2C website - Project managing transformation of manual B2B global sales process into e-commerce platform with related capabilities (e.g. address validation, pricing, tax, inventory, preauth, reviews, automated marketing, product reviews, web analytics)- Leading change management strategic planning and training efforts for sales and customer service to engage with B2B e-commerce platform

Bloomington, Illinois, Us

I owe much to State Farm for the many opportunities for growth & advancement. I learned each role in great depth. And oh all of the nights and weekends working on calculus homework & coding classes! To say that I leaned in is an understatement.Business Intelligence / Data Science Analyst-Developing multi-line & retention insurance & financial services statistical research on various data platforms to produce deliverables for Chairman's Council / Executive Corp Leadership.- Strategy Lead for Business Intelligence leg of digital transformation effort.-Business Intelligence IT projects serving in various roles incl business analyst, SME, SAS, QlikView developer.-Lead servicing BA on IT project for unified platform marketing/sales tool deployment at transfer to service. Role incl leading rollout of marketing leg for 3rd level support structure (writing KI/KA,1st-2nd level role definition, etc.)-Knowledge Mgmt Lead & Business Intelligence Steward for 308 employee research dept consulting on SharePoint site architecture for research communities.Internal Marketing Analyst-Consultant to business area & zone partners for multi-line business analytics.-Led zone market demographic studies & mapped geographic and org level growth/retention metrics.-Managed zone and department projects & initiatives such as 'Know Your Market', Indianapolis Women's Market Segment Test', 'Diversity and Inclusion'.-Served Three-State Zone (IL, IN, MI) with of 6 Vice Presidents of AgencyTerritories, 76 Agency Field Offices, 2,100 agents.Field Marketing Analyst-Directed marketing across two-state territory developing and executing strategy in alignment with Zone/Corpo plans.-Deployed sponsorships and multi-media marketing programs for 16 field mgmt and 450 agent offices through team of 16 agency field specialists. $4M annual budget.-Strategic consultant for Vice Presidents for market area demographics, agent placement, people development, speech writing, and business indicators.

- Sales and marketing of Life, Health, Personal and Commercial Property/Casualty Insurance, Variable Products, Mortgage Loan Origination, HELOC, Auto Loans, Bank Deposit Accounts- Health sales included: Hospital Income, Short-term health, Individual Health, Group Health, Short/Long-term Disability Income, Long Term Care, Annuities with LTC features, Accident, Medicare Supplement, Health Savings Accounts.- Fraud detection and department process auditing for mortgage lending operations.- Municipal bidding and customer management for acquisitions and mergers.

Accounting & Economics Coursework

Associate’S Degree