Abbie Ussery Email & Phone Number

- Build and test all email content across multiple brands- Manage CRM- Create workflow to ensure a quality customer experience- Create reports based on email statistics- Build UTM codes and pull data- Build all event registrations- Make minor web updates and create new pages

- Provided quality customer service and support to a large amount of clients.- Worked with vendors to place orders, provide shipping logistics, and make any necessary order changes.- Managed customer equipment releases to ensure accuracy and on time delivery- Worked with a sales representative to bill project totals to clients

- Provided quality customer service to all customers over the phone and in person- Created and sent out all customer invoices

- Managed social media platforms for Billy Boughey brand- Created graphics for social media platforms for Billy Boughey brand and Elevate brand- Edited and produced Created for Experience podcast - Wrote and designed weekly newsletter- Lead an intern and managed performance evaluations and tasks- Managed Facebook Ads

- Designed internal copy of the book, Culture Reconstructed- Designed PDF downloadable resources- Helped plan and execute events- Record management

- Managed social media for Billy Boughey brand- Designed graphics- Helped with the execution of events

- Managed up to eight social media accounts using various social media platforms- Submitted content for Facebook ads

Georgia College And State University

- Helped to start the Nu Delta chapter

- Facilitated chapter meetings- Narrowed down content into a presentation and presented relevant information to the chapter

Georgia College And State University

- Planned and executed events for chapter members- Coordinated multiple events with other organizations

- Record management- Reviewed excuse notes for mandatory chapter events- Sent out emails to chapter members

Milledgeville, Ga

The Colonnade- Managed social media platforms for the newspaper- Develop 10 giveaways a semester through social media- Delegate tasks to assistant and practicum student

Council of Student Ambassadors- Served on the Membership Selection Committee to help find new members- Managed and kept track of points for the Ambassador team

- Represented the University in a positive way to prospective students and families of Georgia College- Introduced people to the college campus- Gave 1-2 campus tours a week

Georgia’S Old Governor’S Mansion

- Help develop a social media plan- Created content to go on Facebook and Instagram

Mcdonough, Ga

- Managed client check out process- Helped with the set-up and tear-down process for on location sessions

Milledgeville, Ga

Provided quality and efficient service for customers

Rome, Georgia

- Oversaw the safety of 24 campers over the course of two week sessions- Provided instruction and support for campers during their time at camp

Mcdonough, Ga

- Provided quality customer service to guests- Managed multiple tables at a time