- Contact customers with overdue accounts to discuss outstanding payments and negotiate repayment terms.- Utilize effective communication to maintain customer relationships whileseeking timely debt recovery.- Empathetically assist customers in finding suitable solutions to resolvepayment issues.- Record and update customer interactions, payment arrangements, andaccount statuses accurately.- Investigate customers’ repayment ability and assess the potential risk.- Analyze accounts to determine appropriate collection strategies and escalatecases as necessary.- Collaborate with internal teams to address customer inquiries and resolvedisputes.- Follow-up on agreed-upon repayment plans, monitoring progress, andensuring compliance.- Adhere to industry regulations and ethical practices when dealing with debtcollection.- Prepare and present reports on collections activities, trends, and outcomesto management.

Preparing and sorting documents for data entry.Entry of data into the database software and cross-checking for accuracy.Resolving discrepancies in information and obtaining further information for incomplete documents.

Prepare minutes for weekly staff meeting.Handle the company social media pages and increase the company visibility.Answer all clients questions and incoming calls.Greet guest and provide them with superb customer service.Ensure the front desk is neat, presentable and equipped with all necessary supplies such as pens, forms and paper.Accept all letters and packages and distribute it to the appropriate department.

Answer all clients questions and incoming calls.Greet guest and provide them with superb customer service.Ensure the front desk is neat, presentable and equipped with all necessary supplies such as pens, forms and paper.Accept all letters and packages and distribute it to the appropriate department.

Develops lesson plans which meet established school and national curriculum modelsAdapts and reassesses lesson plans to meet specific student needs, comply with newly implemented guidelines or rules, and to update relevant information and include new developments in educationManages the diverse ability levels of studentsAdapts curriculum to fit student needs while maintaining overall class progressPossesses and continually develops working knowledge of national curriculum programmes and frameworksAssesses and records student development, while identifying problem areas and areas which need attention and improvementProvides a safe, positive learning environment for studentsCommunicates with any and all other staff members who engage with studentsCommunicates with parents as per school guidelines on a regular basis, including presenting student progress reports and informing parents of requisite student discipline

Reconciled existing transactions with incoming data for clients and performing credit checks on clients' profile.Handled inquiries and promptings about the company's products and services, thereby consistently increasing customer acquisition rate month-to-month.Engaged customers to understand their requirements, concerns and pain-points with a view to resolving the issues.Provided value-based solutions to customers' financial challenges, thereby achieving over 85% customers' satisfaction rating as per KPI and customers’ feedback.Developed a plan of recommendations and business optimization templates to be presented to the management, yielding results.