Abish Stephen Email & Phone Number

Fujairah Emirate, United Arab Emirates

I interacted with customers to identify their vehicle repair needs, provided them with accurate estimates, and advised them on the best solutions to ensure their vehicle was in the best condition. I also coordinated with technicians to ensure that repairs were carried out effectively and customers were informed about the progress of the repair process. Additionally, I maintained accurate records of all repair orders, invoices, and customer interactions, and utilized computerized systems to streamline communication between customers and technicians. In my role, I managed a high volume workload within a deadline-driven environment, while establishing quality standards for products as company procedures. I also handled consumables and managed the store. Due to my efforts, I consistently achieved high customer satisfaction ratings, which resulted in a 20% increase in repeat business and referrals throughout my tenure. Finally, I completed all duties assigned by my supervisor and understood project requirements.

United Arab Emirates

Outline the manufacturing processes, protocols, and standards necessary for optimal production. Design equipment and layouts based on manufacturing requirements. Analyze machinery performance and develop models for improvement. Draft equipment designs according to customer specifications. Collaborate with engineers and project managers regarding design.

India

I reviewed production specifications to ensure accurate weights and measurements. I also examined incoming materials and compared them to the documentation to check for accuracy and quality. In addition, I calibrated machines to maintain required productivity levels and ensure adherence to quality standards. I monitored the machinery in operation to identify any concerns and made corrections or reported complex problems. I documented all production information by logging it into the daily system logs and discussed any issues with management. Lastly, I inspected the assembly lines periodically to ensure the product quality.

India

I am responsible for providing ideas for improving processes and ensuring compliance with workplace regulations. My tasks include developing, assembling, testing, analyzing, field testing, and documenting products, as well as verifying the accuracy and completeness of designs and engineering drawings. I am also responsible for daily production planning based on customer schedules and preparing material requirement plans. I coordinate with suppliers to ensure timely delivery and monitor daily and weekly sales and purchase status. Additionally, I follow up with vendors to maintain the supply of items.