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Abhishek Vishwakarma Email & Phone Number

Managed Services Consultant at Sprinklr
Location: Bengaluru, Karnataka, India 6 work roles 2 schools
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Current company
Role
Managed Services Consultant
Location
Bengaluru, Karnataka, India
Company size

Who is Abhishek Vishwakarma? Overview

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Quick answer

Abhishek Vishwakarma is listed as Managed Services Consultant at Sprinklr, a company with 2329 employees, based in Bengaluru, Karnataka, India. AeroLeads shows a matched LinkedIn profile for Abhishek Vishwakarma.

Abhishek Vishwakarma previously worked as Managed Services Consultant (Modern Care) at Sprinklr and Social Media Product Consultant (Modern Engagement & Care) at Sprinklr. Abhishek Vishwakarma holds Master Of Computer Applications - Mca, Computer Science from Cambridge Institute Of Technology.

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Email format at Sprinklr

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Sprinklr

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Profile bio

About Abhishek Vishwakarma

EX: Product Consultant (Care) | Product Specialist (Care) | Social Media Analyst (Research)🌟 Welcome to my LinkedIn Profile! 🌟Hello, I'm Abhishek Vishwakarma, a dedicated professional currently serving as a Managed Services Consultant at Sprinklr, a leading social media management platform. With a proven track record as a Product Consultant and Specialist in the customer care domain, I am passionate about enhancing customer satisfaction, driving retention, and optimizing support costs.🚀 Professional Journey:As a Product Consultant (Care) at Sprinklr, my primary focus revolves around streamlining customer interactions across a multitude of digital channels. I specialize in reducing resolution time by half, ensuring a seamless experience for customers on over 30 platforms, including social media giants like Facebook, Twitter, and Instagram.🔧 Key Responsibilities:✨ Channel Expertise: I specialize in assisting customers on their preferred channels, ranging from Social Channels and Messaging Channels to Email and SMS, Live Chat, and Integrated Listening.✨ Workflow Automation: Leveraging advanced workflow automation features, I empower practitioners to enhance efficiency and streamline operations effectively.✨ AI Capabilities: I am well-versed in harnessing AI capabilities to augment agent interactions, accelerate case resolutions, and deliver outstanding customer care. This includes expertise in Conversational AI, CSAT Prediction, Intent Tagging, AI-based Moderation, Smart Responses, and Smart Alerts.✨ Real-time Monitoring: I actively gather customer feedback and monitor agent performance in real-time across all channels, utilizing tools such as Analytics, Supervisor Console, Omni-channel Survey, Data Engine, and Agent Audit.🔍 About Sprinklr:At Sprinklr, we offer a comprehensive social media management platform, providing cutting-edge solutions to meet the dynamic needs of modern businesses. Our software, designed for optimum performance, ensures a holistic approach to customer care, bringing together advanced technologies and intuitive features.🌐 Let's Connect:I am excited to connect with like-minded professionals, industry experts, and anyone passionate about delivering exceptional customer experiences. Feel free to reach out if you share a similar interest in the dynamic intersection of technology, customer care, and social media management.Let's collaborate, innovate, and make a positive impact in the world of customer-centric solutions! 🌟

Current workplace

Abhishek Vishwakarma's current company

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Sprinklr
Sprinklr
Managed Services Consultant
new york, new york, united states
Website
Employees
2329
AeroLeads page
6 roles

Abhishek Vishwakarma work experience

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Managed Services Consultant (Modern Care)

Current

Bangalore Urban, Karnataka, India

Nov 2021 - Present

Social Media Product Consultant (Modern Engagement & Care)

Bengaluru, Karnataka, India

Jan 2021 - Nov 2021

Modern Care Product Specialist (Modern Engagement, Care & Research)

Bengaluru, Karnataka, India

Increase customer satisfaction and retention, and reduce support costs by cutting resolution time in half – across all your digital channelsApply smart, automated, and AI-driven technologies to provide modern customer care at scale.

Aug 2020 - Dec 2020

Social Media Analyst (Modern Research)

Bengaluru, Karnataka, India

I worked on social media research based Listening for various Brands and provide actionable Insights & detailed analytics reports about the brand data that is spoken across social media platforms that help brands to grow.Listen to social media data and learn from the market, customer, and competitive insights – and take action in real-time.

Nov 2019 - Jul 2020

Social Media Analyst (Research)

Unidolabs Technologies Llp

Bangaon Area, India

Jul 2018 - Nov 2019
Team & coworkers

Colleagues at Sprinklr

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2 education records

Abhishek Vishwakarma education

FAQ

Frequently asked questions about Abhishek Vishwakarma

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What company does Abhishek Vishwakarma work for?

Abhishek Vishwakarma works for Sprinklr.

What is Abhishek Vishwakarma's role at Sprinklr?

Abhishek Vishwakarma is listed as Managed Services Consultant at Sprinklr.

Where is Abhishek Vishwakarma based?

Abhishek Vishwakarma is based in Bengaluru, Karnataka, India while working with Sprinklr.

What companies has Abhishek Vishwakarma worked for?

Abhishek Vishwakarma has worked for Sprinklr, Unidolabs Technologies Llp, and Hgs - Hinduja Global Solutions.

Who are Abhishek Vishwakarma's colleagues at Sprinklr?

Abhishek Vishwakarma's colleagues at Sprinklr include Kumkum Mittal, Adarsh Rajan, Sam Wells, Snehashis Mukherjee, and Yashwant Kanwar.

How can I contact Abhishek Vishwakarma?

You can use AeroLeads to view verified contact signals for Abhishek Vishwakarma at Sprinklr, including work email, phone, and LinkedIn data when available.

What schools did Abhishek Vishwakarma attend?

Abhishek Vishwakarma holds Master Of Computer Applications - Mca, Computer Science from Cambridge Institute Of Technology.

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