Responsible for a variety of duties including, program and events coordination, education coordination for the Association, executive assistance, RAMCO and database coordination, core standards and website and social media maintenance.

Assisted the VP Finance Operations in day to day operations. Prepared for meetings and presentations; managed executive documents and board responsibilities; arranged travel and project plans. Provided administrative and clerical support for five department directors. • Developed project reports and correspondence related to four major projects. • Prepared and administrated all projects including meeting agendas, minutes, project reporting and meeting preparation. • Managed correspondences; corporate contracts, licenses, certificates and files.• Coordinated budget information.• Maintained travel and expense reporting. • Assisted VP with staffing administration within the Finance Operations Department.

Responsible for assisting the Fair Director with the day to day business functions for preparation of the fair to include clerical and administrative duties; researching programs; responding to public inquires and preparing and maintaining files, records and reports. • Provided support for vendor set-up, exhibition areas and registration spaces prior to the fair. • Created and prepared the annual Fair Book, program fliers, brochures, letters, and other communications. • Entered and monitored data; handled reporting and premium payouts in fair project management software. • Maintained research data for materials needed to execute the fair.

Provided administrative support to the President / CEO and the VP Finance and Administration; managed appointment calendar; handled all correspondences including compiling letters, emails, memos and other correspondence; and complied and submitted travel expenses. • Provided a working knowledge and developed relationships with all hotels, attractions and services. • Maintained the company vehicle log, as well as its maintenance. • Responsible for receiving and distributing suite tickets for special events such as NHRA and NASCAR. • Coordinated monthly board of director meetings including preparation of board packets, distribution of materials, announcements and compiling minutes.• Arranged and planned the annual board retreat including accommodations, speakers, minutes and meals.Visitor Services Manger – August 2010 to January 2011• Oversaw the daily operation of all visitor centers; managed visitor center staff, volunteers, and interns. • Managed retail, wholesale, and consignment sales procedures; coordinated with the marketing department to maintain timely branded displays and messaging in all visitor center locations.• Managed content of event calendars through visitcabarrus.com website, Visit Charlotte website, NC state website, and other regional distribution channels.

Responsibilities included supporting the Managing Partner, Partners, Principals and Recruiting department with tasks such as travel arrangements, scheduling of appointments, planning of retreats and business meetings on-site and off-site and general administrative needs. Main focus was held on college recruiting/recruiting needs for senior level recruiter. • Built strong relationships with each school in order to provide the senior level recruiter a seamless process from start to finish; including travel arrangements for recruiter, candidates, and tradeshow materials. Attended career fairs in the absence of the senior level recruiter.• Provided all new hire administration to the Charlotte Office, i.e. all communications before, during and after the interview process, to include access badges, phones, laptops, new hire travel arrangements to orientation at corporate office, parking assignments and overview of office layout.• Managed pipeline reports and project availability for the consulting staff including guide family structure. • Oversaw the office on a daily basis to include opening the office, ordering supplies from various vendors, i.e. - supplies, office furniture, machinery along with maintenance, answering the telephone, and distribution of mail. Coordination of all special, social events and community service projects within the company.

Provided the visitor with recommendations on things to do and see while offering guidance on directions to area attractions, restaurants and hotels for Charlotte and surrounding areas. Arranged tours of the city with local vendors to provide the visitor with a historical view of the areas. Assisted with creative arrangement of displays for merchandise. Maintained a working knowledge of area attractions and services available to visitors.

Served as the executive’s liaison with clients, vendors, professional associations and other contacts. • Researched and managed special projects for sales and marketing division; supported all sales and marketing functions. • Managed employee files and records; maintained all office procedures and equipment including all IT applications and database systems as well as maintenance of the facility. • Oversaw legal matters for the company; i.e. small claims court. Liaison for Tri-C Investments as the property manager. Special Project: Building Project Coordinator – July 2004 to August 2005Objective was to oversee construction of the new event facility providing a new venue for current and potential clients. Assisted as a key decision maker.• Key responsibilities included hiring all sub-contractors; maintained a project schedule; researched materials-i.e. fabric, woods, paint colors, flooring, lighting, concrete-purchased and distributed all goods. • Collected all city permits and submittal for all inspections. • Monitored financial aspects of the project i.e. budgets, invoices, and payments through direct contact with pertinent banking affiliates.

Operations Manager and Facility Manager – August 2005 to April 2006Position comprised of managing multiple in-house crews for production, installs and strikes; assisted Art Director by organizing deadlines and procurement of all goods needed for booked programs. Center Stage at NoDa facility manager promoted the venue to clients and various vendors by acting as a liaison for Charlotte Arrangements.• Administered complete maintenance program for the company’s facility. • Coordinated all bookings, included selling of services provided by Charlotte Arrangements.• Performed as the on-site facilitator. Director of Creatrix – April 2006 to June 2007Managed an array of departments to include but not limited to graphic/artistic design and production staff; office administration; design and technical employees and their respective duties.• Controlled expenses within the department, i.e. payroll, purchasing, and procurement of payments from customers.• On-site facilitator for quality control of each project.• Conceptualized and assisted with the design of overall projects and events.• Executed duties as they pertained to the operations managers’ role.

Provided administrative support for the Director of Convention Services and sub tier managers. • Tasks included responding to telephone inquiries concerning visitor/convention information; supplying reservation status to prospective convention attendees; processed housing request forms and applying word processing and spreadsheet skills to daily procedures. • Fulfilled daily requests from wedding and family reunion representatives. • Served as an event coordinator on an inter-office committee. • Emphasis on planning, organizing and implementing meetings and other social events.