Abner Chua Email & Phone Number

Sydney, New South Wales, Australia

Canberra, Australian Capital Territory, Australia

SignOnSite is a pioneering B2B SaaS construction safety system, helping numerous Australian and New Zealand construction businesses digitise key work site processes to improve safety, compliance and commercial outcomes.Responsible for the design, delivery and GTM activities of core product features, including innovative Permits-to-Work and worksite inductions functionality unique to the marketplace. Drove initiatives to improve the overall product user experience and functional capability, ensuring commercial competitiveness and lowered risk of customer churn.

Melbourne, Australia

Client: Toyota Australia• Coordinating cross-functional teams to deliver features for the myToyota platform. • Supporting management in understanding the value and technology implications of proposed features.• Collaborating with the product owner to manage and prioritise the product backlog. Client: Shebah Rideshare• Collaboration with management to shape the product roadmap.• Providing iteration management to support the delivery of the product vision.• Facilitating workshops and requirements elicitation through customer journey mapping and user story writing. • Setup of agile ceremonies to optimise the dev team’s way of working.

Auckland, New Zealand

Partnered with developers, the product owner and the business to improve the company's bespoke ERP system. Assisted in managing the feature development, UAT and release process within an Agile environment, including:• Gathering business requirements, creating wireframes, and decomposing features into smaller user stories and appropriate acceptance criteria• Collaborating with developers to resolve usability issues, technical bugs and roadblocks• Facilitating daily stand-ups, retrospectives, backlog grooming and iteration planning.Conducted requirements elicitation and feasibility studies for potential process improvements involving IT, including:• Cloud based payroll system implementation• Expense claims automation• Replacement of existing stainless-steel procurement system• Conceptual studies for organisation-wide dashboards and reports using Power BI. Provided management with data-led insights on procurement, sales and profitability through querying SQL databases, presenting insights visually using Microsoft Power BI. Developed and presented potential improvements to operational metrics and KPI's.

Auckland, New Zealand

Led and assisted in IT controls, governance and business process risk reviews for large New Zealand organisations. Tasks included conducting interviews, contextual enquiries, process mapping and systems analysis to assess controls and identify issues, while also providing recommendations to improve processes and minimise risks. Clients were from a broad range of sectors including: • Online retail• Airline• Energy• Telecommunications• Manufacturing • Government • Not-for-profitThe wide range of clients provided exposure to several mainstream IT systems including SAP, Oracle, JD Edwards, Dynamics, SQL Server, Windows and UNIX.

Service Design

Master Of Professional Accounting - Mpa, Accounting And Business/Management

Bachelor Of Design -Bdes, Industrial And Product Design