As a results-driven IT leader with expertise in information security, compliance, and strategic operations, I currently serve as the Director of Information Systems, Security, and Compliance at DSCC, University of Illinois Chicago. My work is driven by a commitment to supporting DSCC’s mission of providing care coordination for children and families, and I lead with a servant leadership philosophy, ensuring that customer service and collaboration are at the core of everything I do.I specialize in developing innovative, cost-effective solutions that streamline processes, enhance security, and ensure compliance with regulatory standards like HIPAA. I manage a team responsible for overseeing and supporting our data warehouse and Power BI report development, providing the organization with actionable insights to improve decision-making. My team also leverages Power Automate and Power Apps to quickly and efficiently integrate multiple disconnected services, turning them into streamlined processes that save time and reduce manual effort.In partnership with UIC, I have utilized enterprise services such as Qualys, Splunk, and Azure to reduce costs, expand our security and compliance capabilities, and minimize reliance on on-premises technology. I’ve also spearheaded the implementation of advanced multi-factor authentication for secure remote access, integrated real-time monitoring, and established repeatable onboarding and offboarding processes to safeguard access to ePHI.At the heart of my leadership style is a dedication to aligning IT strategy with organizational goals, always prioritizing the needs of the children and families we serve. My focus on servant leadership and customer service ensures that technology supports the broader mission, fostering a secure, efficient, and compassionate environment for the DSCC community.