Director Of Information Systems, Security, And Compliance
CurrentLed the strategic development and implementation of a custom medical claims processing system, guiding the team to utilize EDI technology, which significantly reduced manual workflows and improved accuracy across the organization.Partnered with University of Illinois Chicago (UIC) central IT services to leverage enterprise services, including Qualys, Splunk, and Azure, resulting in reduced costs, expanded security and compliance oversight, and reduced reliance on on-premises technology.Championed the integration of Splunk for real-time infrastructure monitoring, promoting proactive management and deeper insights into network and server performance.Spearheaded the implementation of Qualys for continuous security monitoring, aligning with the organization's vision for heightened security and compliance, while minimizing capital expenditures on in-house infrastructure.Established a forward-looking IT strategy, aligning DSCC’s technology roadmap with broader university resources, driving operational efficiency and supporting the organization's mission to enhance care coordination in a secure, compliant environment.Developed and enforced over 20 security policies, including risk management, data protection, and business continuity planningDirected risk assessments and gap analyses for IT infrastructure, minimizing potential vulnerabilities and ensuring compliance with regulatory standardsManaged IT operations, training, and compliance teams, fostering a culture of continuous improvement and cybersecurity vigilanceCollaborated with executive leadership to prioritize critical system restoration and disaster recovery effortsEstablished repeatable onboarding and offboarding processes to ensure that access to ePHI is accurately tracked, verified, and managed in close coordination with HR.