Deena Abo Hashima Email & Phone Number

Mississauga, Ontario, Canada

• Screened candidates and scheduled interviews in coordination with appointmentsof the hiring manager to minimize schedule conflicts• Established and implemented new filing practices which reduced the time requiredto retrieve applicant’s information from digital and print sources by 50%• Increased applicant retention by 44% using Monday (a project managementprogram) to analyze the effects of the recruitment criteria

• Supervised and delegated tasks to a team of over 10 employees in a fast-paced andpressure-filled working environment• Organized daily packages for managers that included information they need to operate their shifts smoothly • Resolved customer complaints by attentively listening, acknowledging the problem and offering a solution that ensured the customer’s satisfaction

Mississauga, Ontario, Canada

• Assisted shift managers with assigning crew duties, preparing break plans and managing the day-to-day restaurant activities

• Trained and coached over 20 employees on restaurant procedures resulting in 50%of employees being promoted

Mississauga, Ontario, Canada

Certificate, Human Resources Management

Relevant competencies: • Researching, analyzing, and compiling HR reports such as job specification & interview guide, job descriptions.

Bachelor Of Commerce - Bcom, Specialized Honours In Business Management

Certificate, Business Analysis