Deena Abo Hashima Email & Phone Number

Mississauga, Ontario, Canada

• Screened candidates and scheduled interviews in coordination with appointmentsof the hiring manager to minimize schedule conflicts
• Established and implemented new filing practices which reduced the time requiredto retrieve applicant’s information from digital and print sources by 50%
• Increased applicant retention by 44% using Monday (a project managementprogram) to analyze the effects of the recruitment criteria

• Supervised and delegated tasks to a team of over 10 employees in a fast-paced andpressure-filled working environment
• Organized daily packages for managers that included information they need to operate their shifts smoothly
• Resolved customer complaints by attentively listening, acknowledging the problem and offering a solution that ensured the customer’s satisfaction

Mississauga, Ontario, Canada

• Assisted shift managers with assigning crew duties, preparing break plans and managing the day-to-day restaurant activities

• Trained and coached over 20 employees on restaurant procedures resulting in 50%of employees being promoted

Mississauga, Ontario, Canada

Certificate, Human Resources Management

Relevant competencies: • Researching, analyzing, and compiling HR reports such as job specification & interview guide, job descriptions.

Bachelor Of Commerce - Bcom, Specialized Honours In Business Management

Certificate, Business Analysis