Kelly M.

Kelly M. Email and Phone Number

Account Director | Connecting HR Leaders with Practical Solutions @ McLean & Company
london, ontario, canada
Kelly M.'s Location
Toronto, Ontario, Canada, Canada
About Kelly M.

Kelly M. is a Account Director | Connecting HR Leaders with Practical Solutions at McLean & Company. They possess expertise in leadership, customer experience, administrative assistance, multi task and handle high volume workloads, salesforce.com and 33 more skills.

Kelly M.'s Current Company Details
McLean & Company

Mclean & Company

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Account Director | Connecting HR Leaders with Practical Solutions
london, ontario, canada
Website:
mcleanco.com
Employees:
109
Kelly M. Work Experience Details
  • Mclean & Company
    Account Director
    Mclean & Company Jun 2019 - Present
    Toronto, Canada Area
  • Aurora Cannabis Inc.
    Project Coordinator
    Aurora Cannabis Inc. Dec 2018 - Feb 2019
    Toronto
    • Collaborated and monitored project plans, project schedules, and budgets through weekly meetings while providing updates, which ensured project deadlines were met and projected budgets were maintained• Organized, attended and participated in stakeholder meetings allowing for adjustments, trouble shooting any concerns and taking a proactive approach to meet the objectives• Ensured projects adhered to frameworks and all documentation was maintained appropriately for each project and… Show more • Collaborated and monitored project plans, project schedules, and budgets through weekly meetings while providing updates, which ensured project deadlines were met and projected budgets were maintained• Organized, attended and participated in stakeholder meetings allowing for adjustments, trouble shooting any concerns and taking a proactive approach to meet the objectives• Ensured projects adhered to frameworks and all documentation was maintained appropriately for each project and accessible to all senior leaders• Chaired and facilitated meetings where appropriate and distributed minutes to all project team members to allow for follow up or inquiries Show less
  • Aurora Cannabis Inc.
    Administrative Coordinator
    Aurora Cannabis Inc. Aug 2018 - Dec 2018
    Canada
    • Provided administrative and coordinating support to the Partnerships & Events team which included back log reporting, created Event Briefs and compiled data to build budget breakdowns for past events• Collaborated with Vendors arranging and overseeing shipping logistics for local parcels to cross country freight, which resulted in on time delivery and interdepartmental satisfaction• Organized and tracked inventory counts for the Merchandise and E-Commerce Teams ensuring lost… Show more • Provided administrative and coordinating support to the Partnerships & Events team which included back log reporting, created Event Briefs and compiled data to build budget breakdowns for past events• Collaborated with Vendors arranging and overseeing shipping logistics for local parcels to cross country freight, which resulted in on time delivery and interdepartmental satisfaction• Organized and tracked inventory counts for the Merchandise and E-Commerce Teams ensuring lost prevention was in place and inventory levels met the demand• Coordinated the logistics of the merchandise engagement piece of Aurora’s partnership with Toronto International Film Festival, managing a team of contract staff to pack and deliver over 500 VIP bags and other various promotional items to multiple locations daily over the 11-day festival• Assisted the Project Manager in maintaining the Purchase Order and invoicing system, liaising with the Finance team and external clients as needed• Monitored and proactively communicated changes in project scope to the internal teams Show less
  • Fcm Travel Solutions Canada
    Inside Account Manager
    Fcm Travel Solutions Canada Nov 2017 - Jul 2018
    Toronto, Canada
    • Managed the Canadian travel program of 10 -15 Corporate Clients• Recommendations made to travel programs to save spending by 5-10%• Developed business plans with each client to improve/change the travel program• Focused on client retention and customer service• Comfortable using Concur and Concur Expense
  • Flight Centre Travel Group Canada
    International Travel Consultant/ Assistant Team Leader
    Flight Centre Travel Group Canada Oct 2012 - Dec 2016
    Toronto
    • Exceeded personal best and achieved 200% of target for 7 consecutive months in fiscal year of 2014-2015• Qualified for Annual Global Award for 2013, 2014, and 2015 for sales excellence • Experience in planning complex itineraries in the leisure, business and group travel capacity• 1.5 Million Dollar Consultant 2014 and 2015• Constantly demonstrated strong business acumen in customer acquisition and retention• Responsible for shop directorship including marketing, customer… Show more • Exceeded personal best and achieved 200% of target for 7 consecutive months in fiscal year of 2014-2015• Qualified for Annual Global Award for 2013, 2014, and 2015 for sales excellence • Experience in planning complex itineraries in the leisure, business and group travel capacity• 1.5 Million Dollar Consultant 2014 and 2015• Constantly demonstrated strong business acumen in customer acquisition and retention• Responsible for shop directorship including marketing, customer service, sales and finance• Assisted and supported the team leader in all aspects of the business• Ensuring daily, weekly, and monthly reports are completed and kept up-to-date Show less
  • Stocknetwork
    Sales Representative
    Stocknetwork Nov 2011 - Jul 2012
    • Experienced in business-to-business marketing with a focus on client-care relations• Assisted in presentations to CEOs, CFOs, & IR Directors on StockNetwork Media’s various social media offerings• Independently researched, cold-called & developed relations with small to medium businesses to set up meetings
  • Ki Modern Japanese + Bar
    Server
    Ki Modern Japanese + Bar Jun 2010 - Jul 2012
    • Served and managed several tables while maintaining a high level of service working in a fast paced environment • Demonstrated genuine hospitality while greeting and establishing rapport with guests • Demonstrated thorough knowledge of the intricate menu, precisely described menu items and suggested the appropriate wine and sake pairings • Created specially tailored tasting menus for guests when requested• Kept up with side duties throughout my shift to keep the restaurant… Show more • Served and managed several tables while maintaining a high level of service working in a fast paced environment • Demonstrated genuine hospitality while greeting and establishing rapport with guests • Demonstrated thorough knowledge of the intricate menu, precisely described menu items and suggested the appropriate wine and sake pairings • Created specially tailored tasting menus for guests when requested• Kept up with side duties throughout my shift to keep the restaurant replenished at all times Show less
  • Rodney'S Oyster House
    Server
    Rodney'S Oyster House 2011 - 2012
    Toronto, Canada Area
    • Professionally managed a high volume of business clientele in a fast-paced, team-oriented environment with a focus on self-management, autonomy, and a high degree of accountability• Up-selling appetizers, specialty beverages, and desserts to increase guest check averages• Delegated, prioritized & executed sensitive tasks or issues on a regular basis in order to enhance the customer experience
  • Infant Hearing Program
    Infant Hearing Screener (Student Practicum)
    Infant Hearing Program Feb 2011 - Apr 2011
    Practicum Hours: 250Performed Otoacoustic Emissions Screenings Performed Auditory Brainstem Response ScreeningsPerformed screenings in the Neo-Natal Intensive Care UnitPerformed trouble-shooting on Otoacoustic Emission and Auditory Brainstem Response UnitsCommunicated effectively with new parents to reduce their anxietyCommunicated effectively with new parents about their options for follow-up appointmentsObtained consent from parents to perform hearing… Show more Practicum Hours: 250Performed Otoacoustic Emissions Screenings Performed Auditory Brainstem Response ScreeningsPerformed screenings in the Neo-Natal Intensive Care UnitPerformed trouble-shooting on Otoacoustic Emission and Auditory Brainstem Response UnitsCommunicated effectively with new parents to reduce their anxietyCommunicated effectively with new parents about their options for follow-up appointmentsObtained consent from parents to perform hearing screeningsManaged and collected dataNetworked with team and hospital staff to ensure optimal communication Show less
  • Bridgepoint Health
    Communicative Disorders Assistant (Student Practicum)
    Bridgepoint Health Jan 2011 - Mar 2011
    Practicum Hours: 260Co-supervised by two Communicative Disorders Assistants CDA) and two Speech-Language Pathologists (SLP)Worked with a variety of patients with different level of needs and therapy programsEmersed in a teamwork environmentAssisted with and independently carried-out hospital wide hearing aid roundsAssisted with and independently performed hearing screenings, Assisted in the Meal Time Assistant Program, feeding two patients who required support and… Show more Practicum Hours: 260Co-supervised by two Communicative Disorders Assistants CDA) and two Speech-Language Pathologists (SLP)Worked with a variety of patients with different level of needs and therapy programsEmersed in a teamwork environmentAssisted with and independently carried-out hospital wide hearing aid roundsAssisted with and independently performed hearing screenings, Assisted in the Meal Time Assistant Program, feeding two patients who required support and encouragement Assisted in creating visual schedules and communication books for patientsDocumented patient therapy outcomesEffectively communicated learning goals and outcomes to patients Participated in speech-language assessmentsParticipated in occupational therapy cognitive assessmentsPlanned and executed therapy goals set by SLPs independentlyObserved patient's abilities to feed themselves during mealtime, and suggested modified eating utensils Show less
  • The Keg Steakhouse + Bar
    Server
    The Keg Steakhouse + Bar Sep 2005 - Jan 2011
    Toronto, Canada Area

Kelly M. Skills

Leadership Customer Experience Administrative Assistance Multi Task And Handle High Volume Workloads Salesforce.com Account Management Google Suite Purchase Orders Customer Retention Data Analysis Efficient In Office 365 Customer Satisfaction Troubleshooting Client Services Communication Client Liaison Apollo Gds Team Leadership Invoice Processing Customer Relationship Management Strategic Planning Multiple Project Coordination Temporary Staffing Direct Sales Experience Working With Children Microsoft Office Hospitality Time Management Customer Service Customer Support Analyzing Kpi Reports Event Coordinating Interpersonal Skills Special Education Child Development Early Childhood Education Merchandise Planning Logistics Management

Kelly M. Education Details

Frequently Asked Questions about Kelly M.

What company does Kelly M. work for?

Kelly M. works for Mclean & Company

What is Kelly M.'s role at the current company?

Kelly M.'s current role is Account Director | Connecting HR Leaders with Practical Solutions.

What schools did Kelly M. attend?

Kelly M. attended Ryerson University, Durham College, George Brown College.

What skills is Kelly M. known for?

Kelly M. has skills like Leadership, Customer Experience, Administrative Assistance, Multi Task And Handle High Volume Workloads, Salesforce.com, Account Management, Google Suite, Purchase Orders, Customer Retention, Data Analysis, Efficient In Office 365, Customer Satisfaction.

Who are Kelly M.'s colleagues?

Kelly M.'s colleagues are Brennan Lee, John Kiczma, Diana Samu-Visser, Ma, Karim Sabayon, Jennifer Waxman, Andrea M., Sheerel Gordon.

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