Kelly M. Email & Phone Number

Toronto, Canada Area

Toronto

• Collaborated and monitored project plans, project schedules, and budgets through weekly meetings while providing updates, which ensured project deadlines were met and projected budgets were maintained• Organized, attended and participated in stakeholder meetings allowing for adjustments, trouble shooting any concerns and taking a proactive approach to meet the objectives• Ensured projects adhered to frameworks and all documentation was maintained appropriately for each project and… Show more • Collaborated and monitored project plans, project schedules, and budgets through weekly meetings while providing updates, which ensured project deadlines were met and projected budgets were maintained• Organized, attended and participated in stakeholder meetings allowing for adjustments, trouble shooting any concerns and taking a proactive approach to meet the objectives• Ensured projects adhered to frameworks and all documentation was maintained appropriately for each project and accessible to all senior leaders• Chaired and facilitated meetings where appropriate and distributed minutes to all project team members to allow for follow up or inquiries Show less

Canada

• Provided administrative and coordinating support to the Partnerships & Events team which included back log reporting, created Event Briefs and compiled data to build budget breakdowns for past events• Collaborated with Vendors arranging and overseeing shipping logistics for local parcels to cross country freight, which resulted in on time delivery and interdepartmental satisfaction• Organized and tracked inventory counts for the Merchandise and E-Commerce Teams ensuring lost… Show more • Provided administrative and coordinating support to the Partnerships & Events team which included back log reporting, created Event Briefs and compiled data to build budget breakdowns for past events• Collaborated with Vendors arranging and overseeing shipping logistics for local parcels to cross country freight, which resulted in on time delivery and interdepartmental satisfaction• Organized and tracked inventory counts for the Merchandise and E-Commerce Teams ensuring lost prevention was in place and inventory levels met the demand• Coordinated the logistics of the merchandise engagement piece of Aurora’s partnership with Toronto International Film Festival, managing a team of contract staff to pack and deliver over 500 VIP bags and other various promotional items to multiple locations daily over the 11-day festival• Assisted the Project Manager in maintaining the Purchase Order and invoicing system, liaising with the Finance team and external clients as needed• Monitored and proactively communicated changes in project scope to the internal teams Show less

Toronto, Canada

• Managed the Canadian travel program of 10 -15 Corporate Clients• Recommendations made to travel programs to save spending by 5-10%• Developed business plans with each client to improve/change the travel program• Focused on client retention and customer service• Comfortable using Concur and Concur Expense

Toronto

• Exceeded personal best and achieved 200% of target for 7 consecutive months in fiscal year of 2014-2015• Qualified for Annual Global Award for 2013, 2014, and 2015 for sales excellence • Experience in planning complex itineraries in the leisure, business and group travel capacity• 1.5 Million Dollar Consultant 2014 and 2015• Constantly demonstrated strong business acumen in customer acquisition and retention• Responsible for shop directorship including marketing, customer… Show more • Exceeded personal best and achieved 200% of target for 7 consecutive months in fiscal year of 2014-2015• Qualified for Annual Global Award for 2013, 2014, and 2015 for sales excellence • Experience in planning complex itineraries in the leisure, business and group travel capacity• 1.5 Million Dollar Consultant 2014 and 2015• Constantly demonstrated strong business acumen in customer acquisition and retention• Responsible for shop directorship including marketing, customer service, sales and finance• Assisted and supported the team leader in all aspects of the business• Ensuring daily, weekly, and monthly reports are completed and kept up-to-date Show less

• Experienced in business-to-business marketing with a focus on client-care relations• Assisted in presentations to CEOs, CFOs, & IR Directors on StockNetwork Media’s various social media offerings• Independently researched, cold-called & developed relations with small to medium businesses to set up meetings

• Served and managed several tables while maintaining a high level of service working in a fast paced environment • Demonstrated genuine hospitality while greeting and establishing rapport with guests • Demonstrated thorough knowledge of the intricate menu, precisely described menu items and suggested the appropriate wine and sake pairings • Created specially tailored tasting menus for guests when requested• Kept up with side duties throughout my shift to keep the restaurant… Show more • Served and managed several tables while maintaining a high level of service working in a fast paced environment • Demonstrated genuine hospitality while greeting and establishing rapport with guests • Demonstrated thorough knowledge of the intricate menu, precisely described menu items and suggested the appropriate wine and sake pairings • Created specially tailored tasting menus for guests when requested• Kept up with side duties throughout my shift to keep the restaurant replenished at all times Show less

Toronto, Canada Area

• Professionally managed a high volume of business clientele in a fast-paced, team-oriented environment with a focus on self-management, autonomy, and a high degree of accountability• Up-selling appetizers, specialty beverages, and desserts to increase guest check averages• Delegated, prioritized & executed sensitive tasks or issues on a regular basis in order to enhance the customer experience

Practicum Hours: 250Performed Otoacoustic Emissions Screenings Performed Auditory Brainstem Response ScreeningsPerformed screenings in the Neo-Natal Intensive Care UnitPerformed trouble-shooting on Otoacoustic Emission and Auditory Brainstem Response UnitsCommunicated effectively with new parents to reduce their anxietyCommunicated effectively with new parents about their options for follow-up appointmentsObtained consent from parents to perform hearing… Show more Practicum Hours: 250Performed Otoacoustic Emissions Screenings Performed Auditory Brainstem Response ScreeningsPerformed screenings in the Neo-Natal Intensive Care UnitPerformed trouble-shooting on Otoacoustic Emission and Auditory Brainstem Response UnitsCommunicated effectively with new parents to reduce their anxietyCommunicated effectively with new parents about their options for follow-up appointmentsObtained consent from parents to perform hearing screeningsManaged and collected dataNetworked with team and hospital staff to ensure optimal communication Show less

Practicum Hours: 260Co-supervised by two Communicative Disorders Assistants CDA) and two Speech-Language Pathologists (SLP)Worked with a variety of patients with different level of needs and therapy programsEmersed in a teamwork environmentAssisted with and independently carried-out hospital wide hearing aid roundsAssisted with and independently performed hearing screenings, Assisted in the Meal Time Assistant Program, feeding two patients who required support and… Show more Practicum Hours: 260Co-supervised by two Communicative Disorders Assistants CDA) and two Speech-Language Pathologists (SLP)Worked with a variety of patients with different level of needs and therapy programsEmersed in a teamwork environmentAssisted with and independently carried-out hospital wide hearing aid roundsAssisted with and independently performed hearing screenings, Assisted in the Meal Time Assistant Program, feeding two patients who required support and encouragement Assisted in creating visual schedules and communication books for patientsDocumented patient therapy outcomesEffectively communicated learning goals and outcomes to patients Participated in speech-language assessmentsParticipated in occupational therapy cognitive assessmentsPlanned and executed therapy goals set by SLPs independentlyObserved patient's abilities to feed themselves during mealtime, and suggested modified eating utensils Show less

Toronto, Canada Area

Ba, Early Childhood Education

Graduate Certificate, Communicative Disorders Assistant

Cert, Early Childhood Education