Anderson Borgs, Pmp, Itil Email & Phone Number

Breslau, ON, CA

Canada

• Supported clients in meeting their objectives by offering expert advice in business management, focusing on designing and implementing strategic plans for essential projects using various process review and improvement.
• Developed and executed resource allocation strategies aimed at maximizing the utilization of assets, thereby accelerating organizational growth and ensuring that resources were allocated efficiently and effectively.
• Worked intensively to improve operational coherence and efficiency by meticulously reviewing and realigning multiple processes. This involved a detailed analysis of existing workflows, identification of areas for.
• Collaborated with various departments within organizations to promote a culture of excellence and a unified understanding of business management processes. Through open dialogue and shared insights, facilitated a.
• Achieved notable outcomes, including a 15% increase in the production of electronic equipment, enabling the client to have a more transparent view of their manufacturing processes. This clarity provided insights into.

Toronto E Região, Canadá

• Managed customer onboarding to Symend’s Azure-based platform, focusing on refining customer requirements and ensuring seamless transitions. This involved delivering complete solutions and supporting the requirements.
• managed the integration process for major clients like Bell, Rogers, and BMO. Responsible for overseeing every project phase, ensuring timely and quality-compliant completion. I maintained regular communications as the.
• Developed and oversaw a comprehensive feedback system. Actively participated in review and retro sessions, advocating for and realizing continual enhancements in Symend’s methodologies and strategies, taking into.
• Worked on the ongoing improvement initiatives, effectively integrating customer insights and feedback to refine operational effectiveness and customer satisfaction, addressing concerns, and enhancing service delivery.

Toronto, Canada

• Provided support in project proposal management to D2L's international sales team, focusing on crafting effective and precise technical and pricing proposals that are custom-fit to our client’s specific needs. This.
• Collaborated closely with subject matter experts (SMEs) to collect in-depth technical insights, crafting clear and comprehensive responses to diverse cloud computing queries, thereby enhancing the accuracy and.
• Coordinated and led a variety of tasks and joint initiatives involving several departments, concentrating on developing client-centric solutions and creating detailed proposals. This collaborative effort enabled a.
• Supervised comprehensive proposal processes cycles, aligning multifunctional teams and assuring meticulous attention to all project facets to ensure the fulfillment of varied client requirements. My leadership ensured.
• Drafted numerous Standard Operating Procedures (SOPs) and conducted detailed analysis of various components of the proposal process, equipping the sales organization with essential tools needed to formulate compelling.

Toronto, Canada

• Played a key role in amplifying company objectives by supervising diverse projects spanning IT, Telecom, and Infrastructure. This involved implementing coherent strategies and ensuring optimal resource utilization to.
• Mentored around 25 project managers and facilitated inter-departmental collaboration to elucidate project requirements. This also included fortifying partnerships with renowned firms like E&Y, Accenture, and Deloitte.
• Crafted detailed resourcing strategies and leading several strategic initiatives simultaneously. This provided clear direction to various teams and aligned every action meticulously with the organization’s broader.
• Initiated and led a comprehensive review of the resource allocation process in projects. This initiative resulted in a 30% surge in IT delivery capacity, allowing the completion of hundreds of projects annually and.

• Led the introduction of a groundbreaking telecom network program, overseeing peaks of 2,000 daily activations for diverse services, such as xDSL, xPON, and VSAT technologies. This initiative involved extensive.
• By conducting well-synchronized cross-departmental meetings, I facilitated the smooth progression of multiple projects. This ensured that resources were optimally allocated across different regions, establishing a.
• Empowered a dedicated team of project managers, tech leads, and field supervisors to exceed project milestones and deadlines efficiently. This collaborative effort led to the successful realization of projects.
• Directed a team of engineers in revamping operational processes, transforming a previously non-profitable operation into a lucrative venture for the company. This turnaround showcased our ability to innovate and adapt.

• Lead the delivery and maintenance of essential mission solutions, focusing on comprehensive design, meticulous implementation, and unwavering support post go-live. This role required a hands-on approach and a deep.
• By shaping strategic product strategies, I kept a pulse on market needs, engaging regularly with clients to align our evolving solutions with their shifting requirements. This ongoing interaction allowed for a dynamic.
• I established a client technical support department designed to handle extensive operations efficiently. This involved streamlining intricate processes, organizing effective team structures, and developing robust.
• Delivered proficient support across varied technologies such as TCP/IP and FTP, utilizing my skills in Linux, Python, and SQL to enhance functionality and address diverse issues. This technical acumen allowed for.

• Worked as the technical leader in numerous IT and Telecom solutions. My role included comprehensive planning and execution of various innovative technologies to meet diverse needs, ensuring each solution was optimized.
• Handled the detailed configuration of routing systems and network quality monitoring platforms. I was pivotal in the installation and fine-tuning of on-premises servers, ensuring each system operated at peak.
• Took charge of delivering advanced third-level support for data transmission solutions and telecom platforms. My focus was on resolving complex technical issues, providing in-depth expertise and knowledge to.

Managed a diverse range of IT products essential to Ericsson’s end-to-end solutions, including routers, switches, and servers operating on Windows and Linux platforms. My role encompassed overseeing the functionality and integration of these products and various other network peripherals.

Deployed communication systems, strictly adhering to company-defined standards. My duties also included on-site technical support to address and resolve any issues promptly, ensuring the seamless operation of communication networks. Entrusted with updating communication systems software.

As a technical leader, I oversaw the upkeep of low to high-voltage systems and multiple airport infrastructure systems. My role entailed guiding the field team in executing corrective, preventive, and predictive maintenance, all within the strict ISO9000 standards set by the company. My focus was on ensuring the safety and reliability of the systems.

During my internship at CPTM's advanced electronics laboratory, I was tasked with repairing a variety of electronic systems integrated into railway operations. My responsibilities extended to diagnosing issues, conducting thorough examinations of embedded systems within trains, and performing necessary repairs to ensure the optimal functionality of all.

Postgraduate, It Project Management

Bachelor Of Science (Bsc), Electrical Engineering

University Extension, Business Administration And Management, General

Diploma Of Education, Data Science Specialization

Technical High School, Industrial Electronics Technology/Technician

Trade Diploma, Electrical/Electronics Maintenance And Repair Technology