Abraham Gallo Email & Phone Number

Miami, Florida, United States

• Contract Negotiation: Negotiate Physician HealthSun Health Plans contracts and own the contractual life cycle, interfacing with management and overcoming objections to reach a solution; independently managed and grew book of business to $15 million in sales revenue• Presentation & Product Knowledge: Deliver presentations and facilitate provider education to train employees on company's systems and strategies ensuring operational processes are followed by team• Relationship Building: Spearhead the development of contractual relationships, building the provider network within assigned territory, and perform site visits to keep providers informed of plan • Sales & Customer Loyalty: Maintain superior product knowledge to drive sales and answer customer questions, & establish personal connections to drive customer satisfaction and customer loyalty • Objection Handling: Resolve provider issues relating to claims, member services, appeals, & grievances efficiently; solve client’s frustrations by showing active listening / empathy• Analysis: Analyze data for overhead costs and implemented cost reduction initiatives, ensuring profit

Miami/Fort Lauderdale Area

• Consultative Selling: Executed the company's consultative selling strategy and demonstrate high product knowledge to build relationships /trust with targeted referral customers of Hospice • Relationship Building: Established professional relationships with physicians, discharge planners, social workers, facilities & healthcare decision makers through ongoing education & sales strategies • Product Education: Educated community, referral sources, patients on hospice services through presentations and group meetings, answered questions with completeness and accuracy• Project Management: Developed, executed, and evaluated strategic marketing plans including tactics designed to meet budgeted admission goals • Goal Oriented & Quota Management: Exceeded budgeted admission, census, revenue, and expense goals for Miami South territory. 2016- Grew revenues from $0 to $1.2 million, grew referral sources from zero patients a month to 30-45 patients a month

Miami/Fort Lauderdale Area

• Consultative Healthcare Sales: Listened to and evaluated patient needs and provide consultation on appropriate health plans (Medicare/ Affordable Care Act) and ancillary insurance products • Sales Closing: Generated leads within and out of center, via in-person meetings, phone, and emails and consistently followed up from beginning to end of sales cycle • Research & Presentations: Scheduled and conducted educational and sales presentations within center and community, prepared and presented presentation decks showcasing storytelling skills• Recognition: Achieved Salesman of the Year (2015) for surpassing quota KPIs and book of business retention

Miami, Florida, United States

• Insurance Enrollment: Promoted and facilitated AEP enrollment in a fast paced environment • Lead Generation: Cultivated individual lead sources and referral business through outreach• Customer Service: Provided exemplary, timely customer service, anticipating customer needs Quota Management: Achieved and surpassed Medicare and Under 65 Sales Quota YoY

Miami, Florida, United States

• Rapport Building: Built personal connects to build rapport, listened to buyer's requirements & interests and used superior product knowledge to recommend fitting car models • Objection Handling: Overcame objections through sales life cycle and successfully closed sales

Miami, Florida, United States

• Talent Management: Interviewed, hired, and trained all work staff, cultivating and managing a high performing team of 25+ per shift • Revenue Management: Transformed business operations to grow restaurant revenue to $4 million in sales• Customer Service: Modeled and lead team members to deliver exceptional customer service Leadership: Communicated performance expectations and results to the team and motivated team around common goal • Customer Loyalty: Delivered superior food and beverage service and maximized customer satisfaction driving loyalty