Abraham Montilla
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Abraham Montilla Email & Phone Number

Customer Service and Billing Specialist - CRM
Location: Greater Málaga Metropolitan Area, Spain, Spain 6 work roles 3 schools
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Role
Customer Service and Billing Specialist - CRM
Location
Greater Málaga Metropolitan Area, Spain, Spain

Who is Abraham Montilla? Overview

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Abraham Montilla is listed as Customer Service and Billing Specialist - CRM based in Greater Málaga Metropolitan Area, Spain, Spain. AeroLeads shows a matched LinkedIn profile for Abraham Montilla.

Abraham Montilla previously worked as Billing, Debt Collection and Customer Support at Sector Alarm and Specialist in banking services for business at Bbva. Abraham Montilla holds Master In Marketing, Customer Relations Management And Web 2.0, Marketing On Line from Iebs.

Profile bio

About Abraham Montilla

Abraham Montilla is a Customer Service and Billing Specialist - CRM. He is proficient in Portugués and English. Colleagues describe him as "Abraham es un trabajador acostumbrado a trabajar en equipo. Siempre intenta mostrar la cara más amable al cliente. Su aportación al equipo de Debt Collection ha sido de suma importancia para lograr los objetivos del equipo." and "Abraham is a great colleague, he learns quickly and is always willing to improve and help his colleagues. Abraham always puts customers at the center of his work and for that reasons it is a pleasure to work with him."

Listed skills include Spanish, Customer Service, Teamwork, English, and 32 others.

6 roles

Abraham Montilla work experience

A career timeline built from the work history available for this profile.

Billing, Debt Collection And Customer Support

Sector Alarm

España

  • Resolve Customer enquiries regarding billing and invoices.
  • Provide support to Sales and Operations Departments.
  • Claim unpaid invoices and follow debt collection process.
  • Front Line Customer Service (inbound and outbound): Work order booking, APP technical support and other.Tools: CRM Dynamics, Office 365, AX and Workday
Feb 2018 - Aug 2023

Specialist In Banking Services For Business

Bbva

Málaga Y Alrededores, España

  • OPPLUS - BBVA
  • Adjudicate and processing orders -Financial Products for business.
  • Technical support to Sales Team.
  • Coordinate work flow and adjudicate orders in a 8 Members Team.
  • Respond enquiries to the BBVA Bank staff in the branch offices.
  • Check and validate contracts and financial documents.Tools: Nacar BBVA, Argos y Office Microsoft
Feb 2016 - Feb 2018

Customer Integration & Support Associate (E-Commerce)

Circulo Payments

Málaga Area, Spain

  • Integrate new merchants in colaboration with Sales Team.
  • B2B communication with merchants and back office support.
  • Process daily merchant and providers settlements and reconciliations.
  • Check and process deposits, refunds, chargebacks, withdrawals, funds, etc.
  • Create new documentation and reports for Operational Procedures.
Mar 2015 - Nov 2015

Senior Claims Officer (Key Accounts)

Allianz Worldwide Care

Dublin

  • Clients management for key accounts.
  • Adjudicate payments and process Claims within the agreed company SLA
  • Technical support to brokers in relation with health insurance policies queries
  • Identify duplicate payments, possible non-disclosure and fraudulent claims
  • Respond to customer enquiries accurately and professionally
Jul 2011 - May 2014

Customer Service Representative/Sales Department

Lufthansa

Dublin

  • Inbound and Outbound calls in "Sales Department"
  • Customer Service Representative for International markets.
  • B2B travel agency support.
  • International Airports support for lost luggage.Tools: Amadeus
Apr 2010 - Jul 2011

Restaurant Service, Porter And Front Desk

Best Western Premier Academy Plaza Hotel Dublin

Dublin

  • Restaurant and Bar service as a waiter
  • Hotel porter duties
  • Meetings organization for business and companies
  • Main duties front desk Tools: Medallion Reservations
Feb 2008 - Apr 2010
3 education records

Abraham Montilla education

Master In Marketing, Customer Relations Management And Web 2.0, Marketing On Line

Iebs

Customer Relationship Management Product Managers Strategic Marketing Tools Web 2.0 and Social Media Ethics in Business Skills &.

Business English Course, English, Level B1

More Than Words

Handling business calls in English Public presentations in English English conversations in team meetings Written, listening and spoken.

Technical Degree In Chemistry, Chemistry, Laboratory Technician Higher Diploma

Miquel Biada Technical School

Chemical analysis in laboratory based in theorical procedures.

FAQ

Frequently asked questions about Abraham Montilla

Quick answers generated from the profile data available on this page.

What is Abraham Montilla's role at their current company?

Abraham Montilla is listed as Customer Service and Billing Specialist - CRM.

Where is Abraham Montilla based?

Abraham Montilla is based in Greater Málaga Metropolitan Area, Spain, Spain.

What companies has Abraham Montilla worked for?

Abraham Montilla has worked for Sector Alarm, Bbva, Circulo Payments, Allianz Worldwide Care, and Lufthansa.

How can I contact Abraham Montilla?

You can use AeroLeads to view verified contact signals for Abraham Montilla, including work email, phone, and LinkedIn data when available.

What schools did Abraham Montilla attend?

Abraham Montilla holds Master In Marketing, Customer Relations Management And Web 2.0, Marketing On Line from Iebs.

What skills is Abraham Montilla known for?

Abraham Montilla is listed with skills including Spanish, Customer Service, Teamwork, English, Marketing, Sales, Customer Satisfaction, and Insurance.

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