Associate Director Global It
Mexico
-Primary contact of all IT issues for Latin America. Kendle had no presence in Latin America-Responsible to standardize al IT in the shortest time possible to the Kendle requirements-Network infrastructure, telecommunications, servers, (redundancy systems, Lotus Notes servers for electronic mail, Fax servers, applications.)-Implementation of the new technical support model for users-Responsible for the implementation of the Data Center in Mexico to support Latin America-Responsible for standardizing the 7 offices in Latin America about network infrastructure, servers, communications and applications-Responsible for Implementing DRP, BCP with the new standard-Responsibility for Receiving audits of sponsors or clients regarding IT (Documentation, Change Management, testing binders)-Responsible to train users about new server infrastructure, applications-Statistical programming and Data Management, responsible of Data Entry, Quality Assurance