Abram Serrano Email & Phone Number

Orange, California, United States

- Maintains and operates store vehicles to deliver parts and/or products to professional customers in a safe and efficient manner- Provides all retail and installer customers with a high level of service and supports store management- Responsible for accurately maintaining and securing the cash drawer, accepting cash and/or checks, accurately making change, and processing credit card transactions, exchanges, and returns- Addresses and resolves customer complaints in a friendly manner- Assists with the completion of daily image maker, and planogram updates, including freight receival, stocking shelves, fronting and facing, cleaning, etc- Perform various daily operational tasks, i.e., prepare new, core, and warranty merchandise returns to be shipped to the distribution center, assist with monthly stock adjustments, inventory cycle counts, etc- Perform various in-store services for customers (where state and local laws allow) - (i.e.; install wipers, test and charge batteries, test charging system, scan vehicle trouble codes, replace headlight capsules, etc.

Anaheim, California, United States

- Coordinates community outreach programs; outlines program scope, coordinates volunteers, scheduling and volunteer assignments.- Assists administrators, pastors, and officers in program administration- Coordinates financial deposits and performs data entry- Coordinates and hires for seasonal fundraisers- Designs flyers for programs and events, assists in promoting events for community outreach- Other duties as assigned, including but not limited to public speaking, outreach, and coordination

Santa Monica, California, United States

- Addressed customer grievances and requests- Restocked product and received item deliveries- Worked register and handled customer transactions

Santa Monica, California, United States

- Connected underprivileged community members to social services- Distributed aid to clients including identification vouchers and clothing vouchers- Calculated and reported statistics on resources distributed and services provided

Anaheim, California, United States

- Managed restaurant operations, including supervising other employees- Addressed customer grievances and requests- Maintained a safe environment for customers and staff- Worked the register including counting money after shifts

Malibu, California, United States

Cabin leader for summer 2016, 2017, 2018, and 2019- Supervised 10-12 year old campers at residential summer camp for underprivileged children- Planned weekly activities for campers- Participated in staff development activities