Andrés J. Brussa Díaz Email & Phone Number

Valencian Community, Spain

Comunidad Valenciana / Comunitat Valenciana, España

• Supervise the correct functioning of the operations of rental, sale and other products related to the core activity of the company.• Verification and control of the correct record of the operations, contracts and agreements within the system.• Ensuring agents provide an excellent customer experience in all customer contact situations and, if required, handling specially complicated situations to ensure the best possible outcome such as damage clarification, damage charging and… Show more • Supervise the correct functioning of the operations of rental, sale and other products related to the core activity of the company.• Verification and control of the correct record of the operations, contracts and agreements within the system.• Ensuring agents provide an excellent customer experience in all customer contact situations and, if required, handling specially complicated situations to ensure the best possible outcome such as damage clarification, damage charging and follow-ups.• Maintaining and re-enforcing the branch relationship with vendors including insurance companies, repair shops and car dealerships to help ensure the best treatment possible.• Direct support to the Branch Manager with quality checks particularly in ensuring the procedures are being correctly carried out by agents, scheduling shifts and car demand planning. Show less

Caracas, Venezuela

• Setting and Executing Organizational Strategy and decisions about new product lines, generating and maintaining competitive advantages, potential new markets, and mitigating risks or seizing on opportunities.• Setting and managing the organization’s overall budget in order to effectively execute strategic initiatives.• Being the face of the company. Representing the organization in front of the employees, customers, suppliers, or any number of other parties interested in company… Show more • Setting and Executing Organizational Strategy and decisions about new product lines, generating and maintaining competitive advantages, potential new markets, and mitigating risks or seizing on opportunities.• Setting and managing the organization’s overall budget in order to effectively execute strategic initiatives.• Being the face of the company. Representing the organization in front of the employees, customers, suppliers, or any number of other parties interested in company operations.• Tracking and management of performance (team and individual).• Decide and implement new automations to improve the performance of the Sales Team• Create a strategy of outbound and inbound calls and leads assignation. Show less

Valencia Area, Spain

• Help develop new products, its pricing and position strategies and translating the strategy in detailed requirements and actions to be carried out, analyzing consumer needs, KPI’s, market trends and potential partnerships with a ROI perspective.• Checking and analyzing product profitability regularly while also reviewing competitor’s offerings to determine possible differentiation opportunities and improve on product placement strategies.• Establishing collaboration agreements with… Show more • Help develop new products, its pricing and position strategies and translating the strategy in detailed requirements and actions to be carried out, analyzing consumer needs, KPI’s, market trends and potential partnerships with a ROI perspective.• Checking and analyzing product profitability regularly while also reviewing competitor’s offerings to determine possible differentiation opportunities and improve on product placement strategies.• Establishing collaboration agreements with companies in the sports sector to broaden product reach as well as with potential influencers, particularly on Instagram and TikTok.• Managing payment systems with different IPSPs providers such as PayPal, Verotel , while working on expanding the payment alternatives available on the companies’ website. Show less

Valencia, España

• Preparing car rental agreements and advising on possible up-selling extras to customers according to their needs and requirements, assuring the best experience.• Managing car rental bookings, check-in and check-out of vehicles, handling invoicing procedures and payments. Registering all the required documentation in the system in compliance with companies’ procedures and KPIs.• Providing outstanding customer service ensuring on time helpful responses on queries, bookings… Show more • Preparing car rental agreements and advising on possible up-selling extras to customers according to their needs and requirements, assuring the best experience.• Managing car rental bookings, check-in and check-out of vehicles, handling invoicing procedures and payments. Registering all the required documentation in the system in compliance with companies’ procedures and KPIs.• Providing outstanding customer service ensuring on time helpful responses on queries, bookings modifications, specific requests and complaints from customers via phone and e-mail. Show less

Caracas, Vanezuela

• Plan, implement and supervise the company’s financial strategy• Manage the company’s financial accounts, payrolls, budget, cash receipts and financial assets• Handle the company’s transactions and debts and do cash flow forecasting• Perform the company’s financial intern audits• Follow proper accounting procedures to reach financial objectives• Monitor and analyze financial accounting data• Create financial reports based on data analysis