•Focus on the marketplace features, functions, and user experience improvement with continuous review and testing of the marketplace and associate platforms for Ingram Micro Cloud Channel which interfaces with partners•Constantly getting direct feedback and engagement from the 4 key sources Partners/Resellers, IM Country Teams, IMC Departments, and Competition•Organizing the partner, business, and user requirements with the proper user story, the business case with visual representation and clear documentation, and logging the PFR in the respective systems•Closely working with Product Management (Platform and GSC) to define the timeline for all the open request and constantly prioritizing the PFRs and roadmap based on the business stake holders' decisions•Lead the Technical awareness of the platform with Internal Associates and enable the PSM (Platform Success Managers) & CMP Champions •Contribute to learning content like simplified documentation and videos for internal and partner awareness and training purposes.•Lead the technology communication internally for Roadmap, updates to platform, issues, and performance degradation to internal stakeholders.

• Currently the META Platform & Product owner of the ME and TR Cloud Marketplaces, covering 12 countries. Sharing knowledge and expertise with the countries to make sure they'll have the right tools to support the local sales teams.• Handling and owning the change request prioritization for META. Direct overseeing link between business and development. Extensive knowledge on Odin Automation Platforms and i.a. Microsoft CSP program.• Initiated and working on Project Oryx to automate traditional cloud business in META using Ensim automation platform – EAS Enterprise.• Serving as the architect by providing conceptual and detailed Cloud solution designs that are scalable, flexible and secure.• Creating architectural, capability and technology strategies and roadmaps to result in stronger business/IT• Provide guidance to design/integrate the solution that support customer initiatives• Own technical engagements, and help ensure a timely and successful delivery of value• Capture and share best-practice knowledge amongst the team• Design and documentation of solutions.• Liaising with external parties and internally to ensure the best solution is reached.• Working with all parties to ensure successful transition from initial idea to final delivery.• Identifying, developing and leading innovation initiatives. This includes researching new technologies that delivers new capabilities to the business• Supporting growth and expansion of the IT environment by providing a global perspective on the impact of the architecture on 24/7 operations

• Monitors and ensures the working of cloud infrastructure of rentVm• Worked in deployments of various Application Servers• Deployed Microsoft Active Directory• Deployed Microsoft Exchange Server• Deployed Microsoft Lync• Deployed Microsoft SharePoint• Deployed Microsoft Server 2008/2012• Deployed various server based apps in MS servers (file server, IIS, webservers, SQL 2008/2012)• Deployed Ownspace ( A Dropbox like applications for rentVm)• Deployed SugarCRM• Worked on Citrix VDI• Deployed Citrix CloudPortal Services Solution• Worked on Apache CloudStack• Worked on Configurations of Xen and KVM• Worked on clients’ migration from various Cloud vendors (AWS, RackSpace, Azure ,etc)• Worked on clients’ migration of hosted services from various vendors (MS Exchange, MS Lync)• Worked in deployment of rentVM VPS• Worked on company’s disaster recovery solution for clients• Deployed company’s new data center• Upgraded infrastructure of existing data centers• VMWare VCA-Cloud trained• Citrix CXD-202: XenDesktop 5 Administration trained• Microsoft Virtual Cloud Certification trained

Major responsibilities include:• Provides technical support to clients.• Worked on Apache CloudStack• Worked on company’s disaster recovery solution for clients