Abrar Haq Email & Phone Number

Karachi, Pakistan

Sakonent was a global Customer Relationship Management (CRM) 2.0 business consultancy. Sakonent services included onsite and offshore CRM consulting, implementation and outsourcing. Sakonent had formal technology relationships with, Oracle (including Siebel), Salesforce, Microsoft, SAP and Sugar CRM. Sakonent was founded by a group of ex-"Big 4" CRM consulting executives who acquired a ten-year-old offshore CRM consulting practice (Hambra Consulting). Sakonent was the first company to deliver Siebel and Salesforce.com solutions from Pakistan over 10 years ago. Using all of their collective experience as a springboard, they apply the best of traditional CRM consulting to the CRM 2.0 world; Sakonent was privately held with 150 employees with offices in Karachi, Lahore, and headquartered in the Willis Tower in Chicago, Illinois. Sakonent clients were global across North America and Asia. Sakonent successfully implemented Siebel CRM for Telecom giants such as SIRVA Sri Lanka, DIALOG Sri Lanka and ROBI Bangladesh. Blackbaud is one of the leading CRM solutions for Non-Profit organizations. Sakonent was one of the key partners of Salesforce.com, Oracle and Blackbaud CRM.In October, 2014 Tectonic, an insight2action technology services company acquired Sakonent. Tectonic is a leading technology and business services company serving mid-sized business to enterprise customers with a focus on Insight to Action automation in the cloud. Insight to Action is the intersection of big data, analytics, marketing automation and CRM that provides an integrated approach to automating customer interaction. Headquartered in Denver, the company prides itself on working with innovators in informed customer interaction. I worked with Sakonent Offshore team since August 2010 as a Junior Developer, Developer, Senior Developer, Team Lead, Technical Architect and Senior Technical Consultant responsible for involve in all the stages of the project (multiple projects at the same time).

Karachi, Pakistan

I have been working with Sakonent Offshore team since August 2010 acted as a Junior Developer, Developer, Senior Developer, Team Lead, Technical Architect and Senior Technical Consultant responsible for:• Assisting in project activities including proposals, SOW, requirements and managing scope changes effectively.• Requirement gathering sessions with the client.• Responsible for overall analysis, design, architecture, configuration, customization, documentation, deployment, integration, migration and maintenance of multiple projects on Salesforce.com CRM & Force.com platform as a Technical Architect on all Salesforce.com projects.• Responsible with Project Manager(s) for making project timeline's, deliverable and assign tasks to developers and business analysts.• Virtually leading the project as the right hand of the project manager spearheading all communication with US Project Manager and client.• Responsible for resource management in all ongoing projects and Salesforce.com practice area.• Manage multiple projects simultaneously with different implementations (3 to 4 projects at the same time).• Manage code reviews, source code environments and continuous integration.• Ensure team’s code is efficient, secure, maintainable, extensible and scalable.• Responsible to research on new platforms and features provided by Salesforce.com for building and integrating large enterprise apps.• Developed module to streamline company recruiting process; participated in global recruiting events; interviewed and evaluated candidates.• Assist in all aspects of training and assessments including technical and functional.• Streamlined new consultant training from 5 months to 6 weeks by producing training videos, templates, and materials; coached new staff members.• Streamlined training and initiated Professional Development Program (PDP) to share knowledge and grow individual and overall technical skills.

Karachi, Pakistan

• Responsible for overall analysis, design, configuration, customization, documentation, deployment, integration, migration and maintenance of multiple projects on Salesforce.com & Force.com platform as a Technical Architect and a Senior Salesforce.com & Force.com Developer in all ongoing projects.• Responsible for requirement analysis and communication(both verbal and written) with US based clients and US Onshore teams.• Responsible for making project timeline, deliverable and assign development tasks to developers.• Responsible to share project knowledge with Project Managers, Project Coordinators, Business Analysts and Developers to meet timelines and clients expectations.• Responsible for successful client interaction and project deliverable's of the team.• Responsible for Integrated external systems with Salesforce.com & Force.com platform using Dell Boomi, Informatica and .Net.• Architect applications using Salesforce.com & Force.com declarative(validation rules, workflow rules, assignment rules, approval processes) and programmatic(Apex triggers, Apex classes, Visualforce pages, Visualforce controllers, SOQL, SOSL) techniques.• Manage code reviews, source code environments and continuous integration.• Ensure team’s code is efficient, secure, maintainable, extensible and scalable.• Assist in project activities including proposals, SOW and managing scope changes effectively.• Assist in all aspects of training and assessments including technical and functional.• Mentor, motivate and manage junior, experienced & new Salesforce.com Consultants.• Responsible to create training documents and manage training's for junior, experienced & new Salesforce.com Consultants.• Consistently contribute to Salesforce.com practice via blog writing, group meetings, developer communities, and social media platforms.

Karachi, Pakistan

• Responsible for analysis, design, configuration, customization, documentation and maintenance of multiple projects on Salesforce.com, Force.com and .Net environments.• Responsible for requirement analysis and communication(both verbal and written) with US based clients and US Onshore teams.• Responsible for Salesforce.com configuration as a Configuration Developer in ongoing projects.• Responsible for Salesforce.com & Force.com platform development as an Apex & Visualforce Developer in ongoing projects.• Responsible for Salesforce.com & Force.com platform integration with .Net Desktop applications and SAP(SAP R/3 ECC 6.0, SAP EDW, SAP CRM 7.0) as an Integration Developer using .Net WCF & Apex Webservices(SOAP & REST) API in ongoing projects.• Mentor, motivate and manage junior & new Salesforce.com Consultants.• Responsible to create training documents and manage training's for junior & new Salesforce.com Consultants.

Karachi, Pakistan

• Responsible for analysis, design, configuration, customization, documentation and maintenance of multiple projects on Salesforce.com, Force.com and .Net environments.• Responsible for requirement analysis and communication(both verbal and written) with US based clients and US Onshore team.• Responsible for Salesforce.com configuration as a Configuration Developer and Salesforce.com & Force.com platform development as an Apex & Visualforce Developer in ongoing projects.

Karachi, Pakistan

• Responsible for analysis, design, configuration, customization, documentation and maintenance of multiple projects on Salesforce.com Wealth Management editions.• Responsible for data migration and data integration from ACT CRM, GoldMine CRM and SmartOffice CRM to Salesforce.com Wealth Management CRM using Apex Data Loader.

M.C.S(Master Of Computer Science), Computer Science, 3.17 / 4.0 Cgpa

Subjects: Object Oriented Programming(using C & Java languages), Advanced Database Management Systems, Advanced Software Engineering.

B.C.S(Bachelor Of Computer Science), Computer Science, 2.68 / 4.0 Cgpa

Subjects: Artificial Intelligence, Automata Theory, Compiler Construction, Computer Graphics, Data Base Management System, Data.