Abu Hanifa Email & Phone Number

United Arab Emirates

• Data center management by using redundant power & cooling system.• VMWare 5.5 to 8 & managing with all critical servers are running.• Firewall Implementation from PFsense to FortiGate & Cisco Meraki for all our group companies & connected by IPSec VPN configuration for required IP segments.• Antivirus (ESET) Implemented for all entities & Managing through the console.• Implementation of SpamTitan Email Gateway.• Firewall Configuration for Interface, Static Route, Policies, VIP, Content and Web filtering & Security profiles as per company requirements & policy needed.• SD-WAN, IPSec & SSL VPN configuration on firewalls FortiGate (200E,60E), Cisco Meraki (MX67C, MX105), PFsense.• AWS and MS Azure cloud portal implemented & managing, Create, Migrated instances from one region to another region.• Cisco catalyst switches(2960,C3850,3750,SG350,etc.) & VLAN configuration.• Elastix Voice – Cisco & Yealink IP Phone Configuration, Matrix Voice gateway configuration.• Cisco(2500) & Unifi Wireless controller, Access point configuration.• IT applications management O365, Autodesk(AutoCAD, Vault, etc..), Adobe, Primavera, etc..• Site IT Management - CCTV, Access Control Systems, Fleet Management systems.• ISP Coordination, Leased line, Public IP’s & domain configuration and Management.• Windows Administrator (AD, DNS, DHCP, VMware, HyperV, Veeam backup & NAS/SAN Storage).• Implemented Tape Library, created Backup policies & strategy created for our New backup plan.• Implemented & Managing Lenovo V3700 V2 Storage (Creating Pool, Volumes & Allocating Volume to servers), QNAP NAS TS-453A,TS-473A,TS-831XU-RP.• ManageEngine MDM Plus, Desktop central & Zabbix.

Chennai

• Established and Managed LAN and WAN Network setup with Cisco Routers and Switches, Windows Client/ Server Operating System environment.• To provide backup first line IT Support to users including call logging, account management, PC installs, printer drivers and other applications.• Users & group, creation, Password reset, Permission using Active Directory. • Installed and Configured Windows Server (2012, 2008R2) and Client Operating system (Windows 7,8.1 and 10) using CD, Pen drive and network boot • Configuring and Managing DHCP, DNS Console.• Monitoring and resolving the Remedy tickets within SLA period in a daily basis using Remedy Tool based on the ITIL process.• All kind of Applications installation and troubleshooting issues.• Basic Configuration of Cisco Switches. Linksys Access Points, D-Link, Net gear, TP-Link Wireless Routers.• Handling more than 200 Laptops/Desktops, Printers, Scanners and Faxes in different remote areas.• Providing support to conference room Video Call.• Providing Remote support to the Users through Team Viewer, Dame Ware & Ammyy. • Maintaining Data Center room and Handling Switches and its patches.• Assigned the call to next level people in case of issue is serious and follow up with them.