Accounts Payable Specialist
Current• Participate in the company’s mentorship program, where I observe and learn from the IT department’s procedures, including basic troubleshooting (e.g., password resets, Active Directory management), Microsoft 365 administration (including Exchange server), device management (Intune and Jamf Pro), ticketing systems (Zendesk) and VPN solutions (Zscaler and Cisco AnyConnect)• Provide excellent customer service by promptly responding to inquiries and effectively communicating with internal stakeholders, both in writing and verbally• Demonstrate problem-solving skills by addressing and resolving complex issues related to Accounts Payable, ensuring timely and accurate transactions and maintaining operational efficiency• Perform effectively in high-stress environments while managing multiple urgent tasks simultaneously, including month-end processes, payments, customer inquiries and invoice processing• Work effectively with team members to achieve departmental objectives and ensure timely issue resolution• Created and enhanced processes by implementing an effective credit card audit system• Lead the Accounts Payable function with meticulous attention to detail, managing the processing of 300 to over 590 invoices monthly, totaling up to $16 million
