Andrew C. Amodeo Email & Phone Number

Kennewick, Wa, Us

Greater Seattle Area

ERP ADMINISTRATION+Developed new Oracle NetSuite ERP functionality using custom fields, forms, records, workflows, and saved searches.+Collaborated with users across departments and levels to identify needs, specify requirements, and train on new features.SYSTEMS ADMINISTRATION+Administered Google G Suite for over 225 users.+Implemented cloud-based and on-premise VoIP systems.+Planned, launched, and maintained a networked security camera system.+Provided first-line Windows Server administration including Active Directory, Group Policy, Update Services, and File & Print Sharing.+Created and maintained IT asset and software license inventory systemsTECHNICAL SUPPORT / HELP DESK+Delivered end-to-end technical support for 115 office users, plus escalated support for 100 distribution center users, supporting Windows 7 & 10 and MacOS.+Communicated complex ideas to both technical and non-technical colleagues. IT INFRASTRUCTURE PLANNING / MANAGEMENT+Executed long-term improvements to critical infrastructure including servers, network systems, and disaster recovery systems.+Coordinated project goals, timelines, and budgets with contractors, vendors, and internal customers.

Greater Seattle Area

-Conducted research on organizations, jobs, industries, and labor markets to provide customers accurate, functional compensation data.-Benchmarked thousands of customer jobs to market using PayScale’s web-based applications.-Collaborated with Account Managers to help customers to use PayScale’s products both practically and strategically.-Lead or participated in dozens of webinar sessions with HR professionals ranging from Assistants to C-level across a broad range of industries.

-Wrote new Employee Code of Conduct, with sections covering harassment, conflict resolution, and a number of other subjects.-Updated and revised the company’s Employee Handbook.-Analyzed employee records for affirmative action purposes, such as seeking pay discrimination and examining progress on previous year’s AA objectives.-Updated employee records in Deltek to include education and certification information.

-Scheduled 3-5 student employees for 4-14 variably-occurring shifts per week.-Trained two new employees in job-specific functions.-Finished, sorted, and packaged product for final delivery to customers.

-Worked in a team to maintain a variety of hardware and software assets in a 125-employee, 12-location environmental consulting firm.-Operated in a security- and compliance-focused environment, frequently performing and supporting government contract activities.-Provided technical support and training to company personnel, including the writing of how-to documents.-Managed Microsoft Access database of technology assets to ensure security and compliance with software licensing and Department of Energy requirements.

Ba, Business Administration

Concentration: Management Minor: Accounting

Aa, Direct Transfer Agreement