At Dell Technologies, as a member of the Cybersecurity Incident Response Team, I help customers, since the very first critical hours after a cyber attack, in containing and eradicating threats, and enabling them to swiftly resume business operations.- Incident Response: threat identification, containment, eradication, service restoration, and security hardening- Microsoft Technologies: Specialized in Identity Management with a strong focus on Active Directory- Active Directory: design, implementation, and management of domains, group policies, and access controls- Security Assessment & Improvement: enhanced security for on-prem servers and Active Directory domain controllers through incident response playbook and implemented privileged access workstations, multi-tier admin model, and access restrictions- Entra ID and M365: Managed cloud-based and hybrid identity setups, implementing PIM, conditional access, multi-factor authentication, and compliance monitoring- Endpoint Management: Leveraged SCCM and Intune for rapid client repurposing, integrated with Local Administrator Password Solution (LAPS)- Microsoft Exchange: several recovery operations and cloud migration for both on-prem and online environments- EDR and XDR Solutions: Deployed and monitored solutions including Microsoft Defender, Taegis XDR, CrowdStrike Falcon, and Carbon Black- Virtualization & Network: Provided comprehensive support for virtualization and network infrastructure

At Hitachi Rail STS, as Senior IT Operations Expert for South Europe and Middle East I'm accounted as: - Technical referent for Italy, Southern Europe and Middle East - Global WSUS and patch management for the Group- Software Team leader - VMware infrastructure setup and maintenanceGlobal Projects: - WSUS infrastructure build and maintenance- Microsoft patches distribution- Adoption of Windows 10 as Standard Operating Environment: tests and specific GPOs- Deployment of McAfee Endpoint Encryption (South Europe and ME referent)- Software and images distribution with SCCMLocal Projects:- IT Services and Infrastructure implementation in Abu Dhabi (UAE), Riyadh (Saudi Arabia), Thessaloniki (Greece)- IT Services handover in Copenhagen and Aarhus, Denmark- Implementation of McAfee EndPoint Encryption- Replacement of McAfee VirusScan with EndPoint Protection - Automated the management of AD accounts and computers- Client compliance detection scripts and BI reporting- Group policies tuning- Internal tools for PC delivery and SIM cards inventory