As a full-time instructor at CompTIA, I bring over 15 years of experience in the IT industry to the table. My journey in technology has been diverse and enriching, allowing me to develop a robust skill set that includes customer service, troubleshooting, online interaction, and advanced usage of tools like ChatGPT.Before joining CompTIA, I spent three years as a semi-professional streamer, where I honed my skills in engaging with online audiences and creating interactive content. This unique experience has equipped me with a deep understanding of digital communication and community building, which I now leverage to enhance the learning experience for my students.At CompTIA, I am passionate about empowering individuals with the knowledge and skills they need to succeed in the ever-evolving field of IT. Whether it's through hands-on training, interactive sessions, or leveraging cutting-edge technologies, my goal is to make learning both effective and enjoyable.