Andrew Chan Email and Phone Number
Vancouver, BC, CA
Andrew Chan's Location
Greater Vancouver Metropolitan Area, Canada
Andrew Chan's Contact Details
Andrew Chan work email
- Valid
- Valid
Andrew Chan personal email
n/a
About Andrew Chan
I'm an experienced DevOps Engineer with an entrepreneur streak and a penchant for helping others succeed.
Andrew Chan's Current Company Details
Fortinet
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Senior DevOps Developer - SDLC Infrastructure
Vancouver, BC, CA
- Website:
- fortinet.com
- Employees:
- 15487
Andrew Chan Work Experience Details
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Senior Devops Developer - Sdlc InfrastructureFortinetVancouver, Bc, Ca
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Devops - Infrastructure EngineeringPhoenix Labs Aug 2021 - Jul 2024Burnaby, British Columbia, Canada- Used Terraform, Ansible, Bash, and Python to deploy and manage server and application infrastructure on GCP, AWS, and VMware- Deployed ArgoCD to integrate CI/CD for applications on Kubernetes- Integrated Atlantis with Github to introduce GitOps to automate infrastructure deployments and reduce manual deployment errors- Implemented and managed enterprise Hashicorp Vault for high performance and multi-zone/region redundancy. Created best practices for secrets design and multi-tenant access to ensure consistency and security- Deployed Prometheus and Grafana on GKE via Terraform. Integrated with Opsgenie and Slack for real-time alerting- Administered a multisite Perforce ecosystem of 6 replicas. Improved uptime by integrating health checks, metrics for performance improvements, and clearer alerting to improve response time- Led standardization and reorganization of team documentation in Confluence, improving knowledge sharing and efficiency -
Founder, It ConsultantOrion It Solutions Inc. Jan 2019 - Jun 2024BurnabyEmpowering your business by making sure your technology investments are serving you. We set ourselves apart by delivering reliable services based on your business needs – not ours. We work with consultant agencies, non-profit organizations, and mid-size enterprises across the Lower Mainland on all aspects of IT ranging from desktop support, IT infrastructure implementations, upgrades, and lifecycle strategies, and cloud migrations to AWS. -
Enterprise Systems Technologist 2E-Comm 9-1-1 | Emergency Communications For British Columbia Incorporated Oct 2020 - Aug 2021Burnaby, British Columbia, CanadaAdministered life critical infrastructure. -
Senior Systems Administrator, T3Carbon60 Networks Feb 2020 - Oct 2020Functioned as the third escalation point to resolve technical issues and ensure customer satisfaction- Resolved escalations from lower tiers on configuration, performance, stability, maintenance, and security issues on client solutions hosted on VMware, oVirt, Xen, and AWS- Provisioned, configured, and advised on client system setups and environments to promote stability and scalability- Provided coaching, training, and documentation for lower tiers -
Systems Administrator, T2 Team LeadCarbon60 Networks Sep 2019 - Feb 2020Worked as an extension of the Director of Service Desk to manage service desk operations for the Vancouver team which includes hiring, training, escalations, and conducting team meetings
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Systems Administrator, T2Carbon60 Networks Jan 2019 - Sep 2019Vancouver, Canada AreaContinuing with Systems Administrator responsibilities as well as helping with integration objectives under the newly amalgamated entity of Carbon60 Networks and Gossamer Threads
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Systems AdministratorGossamer Threads, Inc. Jun 2018 - Dec 2018Vancouver, Canada Area -
Junior Systems AdministratorGossamer Threads, Inc. Nov 2017 - Jun 2018Vancouver, Canada Area- Gentoo, Apache, PHP, and MySQL environment maintenance, DR setup and replication, SSL cert provisioning, system debugging, and recommending best practices to users- Troubleshoot and resolved server and application issues via log analysis and SNMP performance monitoring- Server provisioning using Xen and VMware- Data center maintenance- Part of a 24/7 on call rotation for server alerts and priority customer messages
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Mis ConsultantHyperwoo It Solutions Inc. 2017 - Nov 2018HyperWoo's goal is to help keep technology issues away so that companies can focus on the important aspects of their business goals. HyperWoo has accomplished this so far by building a team of experienced I.T. professionals who understand the need to prioritize excellence in customer service. -
Mis DeveloperAarcomm Systems Inc May 2015 - Nov 2017British Columbia, Canada- Deployed Citrix Xenserver to house Windows and Linux VM environments- Transitioned company to Windows Server 2012 R2 environment - Deployed company file systems with multi-tier backup system (volume and VDI snapshots, offsite replication)- Created and deployed company Intranet using LAMP stack (CentOS). Merged Intranet with ERP and accounting systems.- Implemented and modified company ERP system using VBA, SQL, and form and query design using MS Access with backend migration to MySQL- Provided I.T. support for all corporate aspects -
Junior Systems Administrator - Mis TeamGlentel Inc. Dec 2012 - Oct 2014(includes 8 months as a co-op student)Projects: - Assisted in meeting PCI compliance by implementing hardware and software changes- Project managed hardware deployment projects with budgets exceeding $100,000 across multiple stores and usersMain Duties:- Helped manage and maintained Active Directory, WSUS, and Sophos anti-virus services- Provided customer support and troubleshooting for retail and head office users- Worked with vendors to replace, maintain, and deploy POS components- Maintained backups using a combination of tape backups and remote site replicationAsset management:- Managed hardware asset inventory and movement using Microsoft Dynamics AXLeadership:- Trained multiple generations of co-op students
Andrew Chan Skills
Technical Support
Troubleshooting
Customer Service
Team Leadership
Customer Satisfaction
Hardware Support
Project Management
Account Management
It Operations
C++
Teamwork
Microsoft Office
Mis
C
Mysql
Andrew Chan Education Details
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Computer Engineering
Frequently Asked Questions about Andrew Chan
What company does Andrew Chan work for?
Andrew Chan works for Fortinet
What is Andrew Chan's role at the current company?
Andrew Chan's current role is Senior DevOps Developer - SDLC Infrastructure.
What is Andrew Chan's email address?
Andrew Chan's email address is an****@****m911.ca
What schools did Andrew Chan attend?
Andrew Chan attended Simon Fraser University.
What are some of Andrew Chan's interests?
Andrew Chan has interest in Programming, Lifting Weights, Exercise, Badmintonother, Photography, Hiking, Camping, Billiards, Golf, Badminton Other.
What skills is Andrew Chan known for?
Andrew Chan has skills like Technical Support, Troubleshooting, Customer Service, Team Leadership, Customer Satisfaction, Hardware Support, Project Management, Account Management, It Operations, C++, Teamwork, Microsoft Office.
Who are Andrew Chan's colleagues?
Andrew Chan's colleagues are Saurabh Gujar, Yi Li, Toh Yvonne, Uchenna Ogbanufe, Markus Frey, Richard Lin, Keith Simonetti.
Not the Andrew Chan you were looking for?
-
Andrew Chan
Vancouver, Bc -
Andrew Chan
It Leader ► Dedicated To Enhancing System Stability | Drive Performance Optimization | Deliver Agile Solutions Aligned With Business ObjectivesGreater Toronto Area, Canada -
Andrew Chan
Master Of Global Affairs Candidate At Munk School Of Global Affairs And Public PolicyMississauga, On -
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