Practical experience on data center design build project and construction business setting with experience in rolling completion list, RFIs, submittals, Insta360 photos, and commissioning work

Applied theory and knowledge into a real life, construction business setting with experience in punch lists/walks, procurement log, RFIs, submittals, bids, and LEED documentation

· Served over 500 customers daily at the busiest store in the district with a daily net profit of $8,000+· Created daily assignments to manage 12 employees at one time to ensure the best customer experience· Safely deescalated conflict among customers· Had tough coaching conversations with employees when standards were not met

· Served over 500 customers daily at the busiest store in the district with a daily net profit of $8,000+· Created daily assignments to manage 12 employees at one time to ensure the best customer experience· Safely deescalated conflict among customers· Had tough coaching conversations with employees when standards were not met

· Conducted surveys on customer satisfaction· Supported sales personnel with client presentations and technical solutions· Fostered relationships with companies to expand customer base· Answered questions and resolved issues with company relations