Manages the care for 20 memory care residents including: toileting, transferring, dressing, eating, oral care, etc.Reviews resident data to identify problematic areas to assist nurses and doctors with the action plans to improve the health of every resident.Anticipates the residents' needs and proactively brings together appropriate people and resources to support the care plan.Provides ongoing training to new staff members to ensure effective care to all residents.Maintains a professional and orderly office environment at all times.Responsible for answering customer calls in a timely manner, provides support or directs to appropriate party when necessary.

Dedicated small business owner who is determined to make a global impact. Ibada Coffee Roasters focuses on providing quality coffee to brighten your day as well as providing the necessary means to survive for children all around the world. Our goal is to establish a worldwide community that supports and promotes one another for the greater good of mankind.

Provided quality customer service and administrative support to the office chiropractor and chiropractic assistant. Performs administrative duties including preparing, editing, or revising correspondence; technical documents/materials; reports; forms; and schedules.Responsible for the care, maintenance, and accountability of office equipment valued in excess of $100,000.Coordinated office closure through direct communication with current patients.Responsible for answering customer calls in a timely manner, provided support or directed to appropriate party when necessary.Developed and maintained accurate, detailed records both physically and electronically using Google Drive.Managed the calendar for the Chiropractor's speaking engagements throughout the community which grew the new patient appointments by 300 percent.Assisted in writing, designing, and editing the Chiropractor's publications such as marketing brochures and patient charts to allow the Chiropractor to focus fully on patient care. Tracked and scheduled patient appointments using Platinum software.Managed patient X-rays and files in accordance with HIPAA laws ensuring 100% patient confidentiality was met.Maintained a professional and orderly office environment at all times.Advised and assisted patients regarding payment plan options; received and processed payments accordingly.

Managed 5 Lift Coaches and provided consultation to 24 Lift Team members who were responsible for providing classroom and bedside training to the RNs and CNAs at the 24 hour facility.Collaborated with fellow Program Managers to establish creative staffing solutions between multiple facilities which led to improved efficiencies across the Los Angeles region.Managed the hiring process for the agency which included the review of applicants, hiring panels, selection process and on-boarding as well as assisted other facilities during the interview process to ensure quality employees were selected.Provided analytical and statistical reports on patient lifts and training to hospital safety committees as well as Atlas personnel throughout multiple levels of management; the reports led to policy and procedure changes within the hospital accounting for 50% reduced worker's compensation and insurance payouts in excess of $8,000,000.Developed training documents, policies and procedures, and facility expectations for over 30,000 clinical staff as well as Atlas personnel leading to a 95% compliance rate with California Labor Code and California Code of Regulations.Provided in-depth analytical and statistical reports on patient lifts and training to hospital safety committees as well as Atlas personnel throughout multiple levels of management. Communicated with RNs, CNAs, and patients to establish an effective mobility plan which reduced the patient discharge process significantly.Accurately reconciled and submitted expense reports for the agency within 30 days of action as required by company policy.Reports progress, issues and opportunities through designated processes on a regular basis using a variety of reporting structures.Collaborates with team members, management, nurses, hospital, and administration staff regarding SPHM.

Provided training and bedside assistance at Cedars Sinai Medical Center and Keck Medical Center of USC in Los Angeles, CA for a combined patient census in excess of 1,800 patients.Worked through challenges by analyzing the issues and providing the best resolution to ensure patient safety and prevent employee injuries. Readily complied with departmental and company-wide policy and procedure.Communicated effectively both written and orally with co-workers and clinical staff to remove obstacle and ensure information sharing between all shifts.Maintained excellent time-management and positive attitude in a fast-paced environment.Designed and structured all training which provided equipment instruction to clinical staff.Scheduled patient transfers/lifts with RNs as well as assessed priority patient tasks and adjusted the the schedule accordingly.Trained existing and on-boarding clinical staff on proper lifting techniques and use of Safe Patient Handling and Mobility equipment to ensure safety of patients.Arranged and Managed the annual training for all patient units ensuring continual compliance with state law. Worked in the following departments: Rehabilitation, Cardiac ICU, Surgical ICU, Neuro ICU, Medical/Respiratory ICU, and Med/Surg.

Assisted the Lead Instructors with the education of Emergency Medical Technician students in compliance with the National Registry for Emergency Medical Technician's required skills.Promoted proper skills through demonstration and repetition which assisted the students with their final preparation.Provided information regarding internal policies and procedures as well as American Heart Association rules and regulations to potential and current students. Led the students to a 100% pass rate for required EMT National Exam skills.Successfully taught CPR classes to a variety of individuals through the American Heart Association which led to a 100% pass rate of all students who attended and completed the course.Managed and processed payments for class certifications with complete accuracy.Managed the strict classroom schedule required for all CPR classes; ensuring all were finished on-time.Provided training to incoming instructors regarding the required classroom sizes, training aides, hours of training per block of instruction, and preparation of student attendance and completion rate documents. Prepared, filed, and distributed student paperwork to the appropriate party to ensure timely CPR card processing and delivery.Worked through challenges by analyzing the issues and providing the best resolution to ensure uninterrupted training each day. Established, maintained, and revised record keeping and filing systems.

Performed a broad variety of administrative tasks for the Owner including: managing the schedule and completion of job sites, data entry, establishing and maintaining a filing system using DropBox, photocopy and scan documentation, office organization, tech support, answering and directing phone calls, etc.Managed the coordination of the monthly OSHA meetings including Agenda, editing and compiling training material, and documentation of employee compliance. Prepared accurate and efficient billing invoices using Microsoft Excel through the review of project progress documentation which led to a quicker payment schedule.Compiled and recorded information for new-client bids for presentation using Microsoft World and Excel which allowed the owner time to focus on executive level issues.Analyzed blue prints, projected cost per square foot, and built a cost analysis for review/approval of the owners.