Alan Jones Email & Phone Number

Morrisville, North Carolina, United States

Leading a team of Data Engineers, extracting data from multiple sources, transforming the data, and loading it for access into reporting tools.

Morrisville, North Carolina, United States

Morrisville, NC

• Proactively contact assigned customer accounts on bi-monthly basis to touch base and gauge satisfaction levels as well as needs or challenges. Provide ROI calculations when necessary.
• During implementation, work closely with the project team in order to maintain a continuous knowledge of project status.
• Create and execute an account plan for each client in order to identify potential issues and/or opportunities related to the utilization of all SciQuest products and services.
• Suggest and apply modifications to client configurations based on agreed upon requirements.
• Maintain awareness and documentation of customer contacts, profile, status, modules, usage activity, spend volumes, etc.
• Responsible for customer communications and conflict resolution.

Morrisville, NC

- Responsible for having a deep understanding of clients’ business models, their overall goals and their needs as they relate to email marketing- Act as a consultant with high risk customers experiencing high spam complaint ratios and/or high unknown user rates to improve their list acquisition process and content offerings- Enforce our anti-spam and.

Raleigh-Durham, North Carolina Area

Managed customers in all industries and of all sizes to exceed their expectations and gain a relationship of trust. I worked with customers to design the best options to upgrade their corporate networks with the latest technology offered in the telecommunications industry. Cold called and received leads from my customers to generate new business each.

Cary, North Carolina

Regional Account Manager: Managed a base of over 100 medium and large national and international companies, many of which were fortune 1000 and 500. Made on-site visits and met with C-Level executives, presented and explained product information. Created new business by building a relationship of trust with the customers and update them on new solutions.

Raleigh-Durham, North Carolina Area

Senior Account Executive: Managed a base of customers in the Wireless Industry, that included a total of $80,000+ monthly reoccurring revenue throughout North Carolina, as well as bringing in new business each month. Exceeded monthly quotas. Made on-site visits and met with top executives, presented and explained company product information. Set company.

Gaithersburg, Maryland

Account Executive: Responsible for development and maintenance of web-based medical record accounts in North Carolina. Followed up on leads, made site visits and interfaced with decision-makers, presented and explained company product information and software, closed contracts, established and continued relationships to provide exceptional customer.

Bs, It - Focus On Security

I am currently A+, Security+, Project+, and Web Design Specialist certified and am also working to complete my CCNA and CCNA Security.

Associates, Business Administration