Chris Acker Email & Phone Number

Community Technology Manager: Established and currently lead the Community Technology Services(CTS)group. Direct a team of professionals, handling technology services for 80+ development projects as well as existing community support. Manage and resolve resident-facing technology-related service issues across all properties. In addition, champion the establishment of a resilient team within CTS while reinforcing the group's value across executive circles. Cultivate a cohesive environment and advocate for the teams significance, driving organizational success.

Project Director: Achieved successful outcomes by ensuring precise, timely communication of RTS (Ready-to-Serve) project statuses and documentation to stakeholders and senior management while keeping abreast of legal and regulatory changes affecting technology offerings and vendor selection. Fostered strong relationships with executive and departments across the organization, ensuring effective collaboration with external partners like architects and contractors. Also, led the creation of Quarterra's CTS team and operational framework, aligning with organizational objectives for seamless integration.Technology Integration Leader: Directed technology evaluations and integration for voice, data, video, AV, and security systems in residential and amenity areas, including negotiation and contract approval. Standardized technology protocols to minimize inconsistencies across projects. Additionally, monitored compliance with revenue-sharing agreements and confirmed installations matched project specifications. Stayed updated on technology trends to ensure contemporary resident services and represented the company at industry events.Cost Optimization and Efficiency: Met short and long-term goals by aligning strategic objectives with operational efforts. Improved departmental efficiency and collaboration by reviewing and enhancing interactions with management, vendors, and other stakeholders.

Contract Negotiations: Managed negotiations and coordinated overbuilds for existing contracts with communication service providers. Reviewed and distributed analyses of service provider agreements.Portfolio Management: Oversaw communication and ensure satisfaction with service delivery. Actively pursued new business opportunities and strengthened existing client relationships to expand practice revenue.

Crafting and Execution of Service Strategy: Focused on communications infrastructure and diverse revenue-enhancing contract negotiations, including communication service providers and software licensing. Successfully built Forest City's BTS team and established the program, ensuring alignment with organizational goals.Infrastructure and Technology Management: Evaluaged technology needs, oversaw service provider contracts, and managed low-voltage installations from inception to completion while adhering to schedules and specifications for construction plans. Actively participated in various development phases and maintained the existing portfolio, optimizing infrastructure to meed industry changes and improve property value.Team Leader: Fostered collaboration across multiple departments and with external stakeholders. Kept management updated on project progress and industry changes, ensuring strategic adaptability. Ensuredfunctionality and staff training pre-building opening.