• Strategic direction and management of historical engagement and visitor-based experiences in museum exhibitions and educational programming.• Expand interpretive strategies, including digital content, to support the Historical Society’s mission and goals; collaborates cross-departmentally as needed.• Collaborate with the Executive Director to oversee the update and expansion of educational programming and efforts for community engagement; collaborate to strategize and enhance educational offerings that encourage visitors of all ages to actively engage as historians using an object-based approach and interactivity with the RHS’s diverse archives and collections.• Develop and implement programs on-site at the Square House Museum for K-12 school groups and local organizations, such as SPRYE and DAR.• Coordinate with the Rye City School District and other public and private schools to schedule museum education programming at the Square House Museum in accordance with NYS curriculum.• Direct the planning, designing, implementation, and installation of new temporary exhibitions and the update of permanent and reproduction exhibitions throughout the Square House Museum.• Lead visitor evaluation and research to identify and advise on gaps in visitor engagement.Significantly expand volunteer and intern program by advertising and interviewing potential candidates; oversee and mentor volunteers and interns in achieving the present and potential needs of the RHS.• Point person for RHS’s high school senior scholarship programs; thoroughly review scholarship applications and essays, determine scholarship recipients, and formally present awards to recipients during Senior Recognition Night Ceremony.• Assistance for archival and collections requests; collaboration with Archival Researcher and Executive Director to address inquiries requiring information from and access to our historical repository.

• Teamed with Director of Education and Programming to design and install upcoming exhibition Rye as a Coastal Community; collaborated in the development, implementation, and installation of the exhibition.• Assisted in summer museum education programs, such as Time Travelers Summer Camp (week of July 17th, 2023).• Coordinated interns to aid in various projects for Rye as a Coastal Community exhibition design, including mockup exhibition layout, as well as the design ofinteractive stations to be incorporated into each section of the exhibition.• Managed volunteers on various projects, such as developing new family friendly museum scavenger hunts.• Placed as acting Education Manager after the Director of Education exited the organization, and significantly redesigned the Native Americans of New York• Program and streamlined school program scheduling.• Increased the efficiency of visitor data gathering by developing new Visitor Data Log.• Conducted research and writing for a potential comprehensive and updated book on the history of Rye intended for publication.

• Corresponded through email and phone with trip coordinators from schools and educational organizations to schedule educational programming throughout the school year; primary point person for coordinating the scheduling of camp education visits during the summer season.• Input all booked reservations into the SM&NC reservation calendar in Altru as well as education department calendar.• Substantially improved the close tracking of reservation scheduling, sending of reservation reminders, and pending payments from organizations.• Significantly increased efficiency of invoice and payment follow-up.• Neatly prepared official invoicing and confirmation documents for the scheduled reservations and share with the appropriate organization trip coordinator.• Assisted with Sunday festival dates as needed; aided selling maple products made on site at the nature center and local farm market products.

• Collaborated with Product Development team in the development and production of bedding products in a fast-paced and competitive environment.• Creatively designed product specs in Adobe Illustrator; sent specs to overseas teams to coordinate quote submissions and/or samples for review.• Significantly participated in the evaluation of development samples; contributed to the approval/improvement of products per commercial direction.• Closely tracked style development statuses using detailed Excel charts; followed up on communications based on style development timing. • Produced neat/concise customer sample labels and prepared samples for customer presentations.• Maintained archive of samples in Quickbase for reference; helped in the care and organization of sample library.• Placed as acting product manager while manager was on leave from May - September 2021.

• Engaged visitors at the door and communicated information about ticket pricing, Imax movie times, present and future events.• Managed front and Imax entrances; sold tickets and concessions through Altru sales system to visitors.• Attended to visitors’ needs; provided maps and directions, accessibility supplies; solved visitor customer service issues with emotional intelligence.• Allotted the primary trainer for new cashiers.

• Collaborated with Membership Manager to develop and implement events, promotions, benefits for members.• Engaged members through in-person, phone, email correspondence; addressed member queries/issues and compiled feedback for membership improvement.• Communicated membership updates to Visitor Services staff; supervised/trained cashiers in selling memberships and helped them solve membership concerns. • Motivated cashiers to reach membership goals; tracked successful membership sales weekly on an interactive monthly membership board.• Maintained constituent records and entered data into Altru; ran reports to ensure consistency for membership information.• Processed gift memberships: printed membership cards, carefully wrote out gift giver’s messages, mailed out member packets.• Managed a volunteer to make membership packets for new and gift memberships.

• Placed in temporary supervisor position while supervisor was on leave.• Communicated Aquarium updates to VS associates in daily sales rally.• Ensured all locations were staffed appropriately during the day.• Managed/balanced monetary resources in Box Office; addressed cashier drawer discrepancies (overages/shortages).• Coordinated with VS management to address inappropriate behavior of associates; ensured associates upheld Aquarium policies.• Problem solved customer service issues with emotional intelligence.• Worked with VS management and associates to facilitate a smooth arrival and exit of visiting groups.• Collaborated with VS management team to brainstorm ways of implementing hospitality strategies for increased visitor engagement and satisfaction.

• Outreached through phone and email correspondence to local schools and teachers regarding new object-based educational programs.• Assisted with weekly Family Programs every Saturday; set up object-based activity materials and aided instructor in guiding learners in activity.• Prepared and mailed object-based teaching resources called Tower Tubes for educators upon request.• Conducted general administration: scheduled tours, processed membership requests/renewals, kept office organized and attentive to visitors’ needs. • Collaborated with staff to begin transitioning donor information from Paradigm software to Telosa! Exceed Basic.• Conducted historical research for exhibitions; assisted staff to take down previous exhibitions and install new projects.

• Conducted background research and developed content for docent tours; wrote information into packets for use by docents.• Assisted Tiny Thursday toddler program; prepared art activity materials, guiding toddlers during gallery and craft activities; managed the program in instructor’sabsence.• Prepared and organized materials in the art classroom for workshops and programs.• Significantly facilitated the development of the exhibition Decked Out!; provided research for all exhibition content, helped determined objects for display,coordinated with local high school students for high tech interactive kiosk.• Recruited by Curatorial Dept. to research for exhibition on studio glass; collaborated with registrar to choose objects and artists from TMS for display.

• Collaborated with field archaeologist and contributed to the finding/processing and preservation of artifacts, recording of data, interpretation at the dig site.• Volunteered to organize the school library and resources in spare time.