Processes daily loan disbursements based on loan closing documents.Researches and processes refunds and overpayments.Processes wires, deposits, payments and other monetary and servicing transactions.Works with loan servicer MOHELA to perform servicing transactions.Tracks volumes, outstanding items, etc. as required by management.Documents daily activities to ensure work is in balance and information is available for daily reconciliation of general ledger activity.Provides excellent customer service.Works with other loan servicers to research and resolve discrepancies.Adheres to compliance procedures and internal/operational risk controls in accordance with any and all applicable regulatory standards, requirements, and policies.

*Provide banking sales solutions with deposit and loan products*Develop broad knowledge of products and services to appropriately support client needs*Execute the Key Sales process and seek opportunities to deliver distinctive customer service on each client interaction*Ensure compliance with operational, security and audit procedures and policies*Occasionally facilitate daily branch team meetings*Participate in special projects, sales campaigns and assignments as requested*Assist with coaching and training tellers and other branch professionals*Accurately process all financial service transactions*Complete and maintenance electronic client profiles*As needed, provide backup on the Teller platform, maintaining responsibility for a cash drawer and following proper balancing procedures

*Manage financial controls, food loss, operations, compliance, & customer service across shifts for desired restaurant outcomes*Screen, interview, & select applicants to retain effective team talent. Counsel & discipline team members as necessary*Monitor sales and produce schedules for prompt customer delivery within the established speed of service guidelines*Oversee crew members as well as Shift Coordinators to enforce policies, laws, regulations, & procedures relating to all restaurant activities*Assume full accountability for restaurant operations in the absence of the General Mgr