Adrian Lee Email & Phone Number

Sydney, NSW, AU

Sydney, New South Wales, Australia

Sydney, Australia

Sydney, Australia

• Worked with the sales and account teams to showcase the value proposition of PubMatic’s products and solutions.
• Technical expert and advisor in all phases of the platform sales life cycle process.
• Technical troubleshooting during and after the implementation process.
• Development of process documents to assist internal users.

Sydney, Australia

• Technical troubleshooting and answering all technical questions in a timely manner whilst providing first class customer service.
• Single-handedly supported the APAC region for 11 months.
• Subject matter expert for TerminalOne, MediaMath’s programmatic marketing operating system.
• Development of best practices for all MediaMath platforms and features.
• Product activation and assistance.
• Data onboarding.

• Managed top tier client portfolio.
• Successfully project managed and executed head-to-head tests against competitors for high profile advertisers.
• Primary point of contact for clients.
• Lead on-site and remote client trainings, strategy and status meetings.
• Escalated, tracked and solved client issues.
• Executed managed service campaigns.

• Platform specialist for the Krux DMP and Adtoma Fusion platforms.
• Implemented and maintained DMP integrations across multiple high profile publishers.
• Managed integrations between all internal and external client platforms.
• Technical lead for all RFP and RFIs.
• Understanding client’s existing advertising technology stack and help drive proposals and pitches to address potential opportunities within their business.
• Provided training and best practices for sales and ad ops teams in order to maximise product offerings to clients.

• Subject matter expert for the APAC region, responding to all RFPs and RFIs.
• Worked closely with the product team to maintain and develop new platform functionality.
• Directly assisted Sales Directors and APAC Country Managers with all pre and post sales activity.
• Provided technical product training to the Sales and Account Management Team.
• Problem solved highly technical client executions and issues.
• Managed all client custom projects and reports, along with integrations with other platforms.

Sydney, Australia

• Managed a team of 6 account managers.
• First point of contact for technical queries and issues, advice, guidance and case escalation with engineering.
• Account Management duties for VIP clients.
• Trained account management team in all aspects of the platform and client relationship skills.
• Provided guidance to team members for career development.

Sydney, Australia

• Reach and exceed retention and growth targets for existing client base.
• Cross-selling and up-selling opportunities into actual sales.
• Campaign consultation to achieve maximum results.
• Problem solving technical campaign executions and issues.
• Maintenance and development of client relationships.
• Monitoring the creation and execution of campaigns.

• Ensured all campaign objectives were met and exceeded the client’s expectations.
• Creative upload, campaign trafficking and optimisation.
• Provided up to 50 campaign reports and analysis per week.
• Coordinated all aspects of the campaign process with publishers and creative agencies to ensure live dates were met.

Computer Engineering

Education record