As a technology leader with 15+ years of experience, I support organizational growth by overseeing the technical security posture and direction, solidifying system policies and architecture, and leading cross-functional teams.My ability to supervise prompt issue troubleshooting by pioneering technical solutions has allowed me to mitigate incidents and eliminate vulnerabilities at multiple organizations. While doing so, I refine SOPs and SLAs to streamline project management, task prioritization, and contract negotiations. As an example, I strengthened data security at Las Vegas Sands by implementing a VMware architecture consisting of 15-20K virtual machines. In doing so, I enabled data replication across sites with sub-millisecond latency. In addition, I established new administrative access and server hardening SOPs to assure complete PCI and MICS compliance.While leading IT process improvements, I draw on my empathetic leadership to enhance team performance and satisfaction. To this end, I create improvement plans, recognition initiatives, and training programs to promote my teams’ personal and career development.SELECTED ACCOMPLISHMENTS:- Expedited large data migrations by ~90% by implementing threads; reset ACL permissions to assure PCI compliance.- Saved hundreds of work hours and eliminated process redundancy by automating 5-10 operations each year.- Migrated legacy operating systems on ~6,000 units and mapped applications for containerization.If you’re looking for someone who optimizes IT resources and infrastructure by solidifying regulatory adherence and developing multidisciplinary teams, I can be reached via email: acrusso@gmail.com. Key Skills: IT Leadership, Infrastructure Enhancement, Budget & Expense Control, Staff Oversight & Coaching, Business Process Improvement, SOP & Regulatory Adherence, Data Security & Disaster Recovery.
Listed skills include Troubleshooting, Technical Support, Active Directory, Windows Server, and 40 others.