Angel Terry Email & Phone Number

Chicago, Il, Us

Chicago, Illinois, United States

- Manages programmatic and direct marketing campaigns on Talent.com platform for large enterprise and SMB agency clients; overall book of business averages 200 campaigns each month.- Managed $3.15M in annual revenue in 2023 across 6 agencies in the retail, healthcare, warehouse, and transportation verticals.- Responsible for the retention and growth of recruitment agency clients through market research across the Bureau of Labor Statistics, external industry insights, and cross-functional collaboration.- Leverages user platform data through SQL and PowerBI to analyze, present, and perform campaignoptimizations based on historical data and market trends.- Serves as strategic consultant to clients through weekly and monthly cadence to provide recommendations on efficient performance for each campaign, including PPC analysis and SEM/keyword optimization.

Chicago, Illinois, United States

- Functioned as subject matter expert for hospitality clients in tech hospitality space to triage, escalate client concerns, and distribute feedback to enhance product offering. - Created new onboarding processes using Hubspot Service Desk – process included ticketing structures to enable cross-functional collaboration between customer engagement, sales, and engineering.- Facilitated onboarding and product implementation of hospitality clients at a time from contract signing stage, to user troubleshooting using Jira ticketing system and Hubspot Service Hub.- Conducted training for hotel department heads and their staff on hardware use, software use, and company online portal use.- Developed rapport with clients who implemented the product to efficiently assist with troubleshooting their hardware.

Bellingham, Washington, United States

- Conducts qualitative research on a tentative manuscript on Latin American survey methods under the guidance of Professor Melina Juarez. - Primarily compiles information from University academic journal databases such as JSTOR; subsequently summarizes each piece of information.- Compiles and organizes research findings through matrices on Google Sheets.

Bellingham, Washington Area

- Coordinated holistic research initiatives on prospective major gift donors within the Western Washington University Foundation, and proposed recommendations to the alumni association board. - Collaborated with major gift officers to present analyses on constituent giving potential based on research findings.- Maintained accuracy of constituent information within Banner university CRM to ensure data recency and integrity through daily cleaning and processing. - Collaborated cross-functionally within the university to distribute information regarding donor relations, fundraising initiatives, and alumni association sponsored events.

Bellingham, Washington Area

- Conducted research on underrepresented student mentorship programs and proposed findings to be compiled into a written manuscript in collaboration with Professor Sean Bruna- Utilized Nvivo qualitative data analysis software to compile field interview findings- Composed interview questions and facilitated the interview process amongst student respondents- Assisted in the completed writing process through literature reviews, and information consolidation and organization